764      iPhone_iPad_Mac_apple

Reset password and apple id is still disabled.

My apple id has been disabled on both my iPad and phone for almost 3 weeks now. I have reset my password at least three times already.

If having reset your password it now works on your computer's iTunes but not your iPad or iPhone then try logging out of your account on the iPad/phone by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

If it doesn;t work on your computer either then you might need to contact Apple : https://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

It didn't help :((

You've reset the password and logged out and back in ? What did iTunes Support sat when you contacted them ?

I did a password reset but when I have to sign in with settings I press sign in but it just makes the keyboard disappear and I’m stuck with a useless sign in and cancel button that don’t do anything when I press on them...

I even did it four times but nothing.... HELP

Try closing the Settings app via the iPad's task bar, do a soft-reset/reboot, and then retry

I did it once or twice already and nothing, I asked help from Apple employee but he just hang up on me after thirty minutes of trying to help because it didn’t do anything.

I made a new Apple ID in case I can’t use this one but i have alot of paid apps on here and I’d be losing all of them...

Please do help

最後更新：2017-10-12 22:18:40

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