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How do I make my front facing camera work on Fa...

When I use my iPad 3rd Generation to do Facebook live I can't get my front facing camera to work. When I try to switch from rear to front it freezes the view. It worked twice until I accidentally switched it to rear now it won't go back. I have uninstalled and reinstalled Facebook app. Everything is also updated. Help! 
Hi Hannahisthinkingagain,

I understand that you are unable to use your front camera on your iPad. I'm happy to provide some help with this issue.

Check out the troubleshooting provided for camera issues here:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Not having issue with the camera itself. The issue is when I am trying to do a LIVE video on Facebook. The front view camera does not work. The rear viewing camera does. When I try to switch to the front viewing camera it just freezes up. I have uninstalled Facebook and restarted and reinstalled. All of the basic normal troubleshooting. Nothing has helped.

Hannahisthinkingagain,

Thanks for following up with us with that additional information. Since you've completed most of the steps in the following article, we would recommend contacting Facebook support:

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

We've found the following relevant resources from the Facebook support site:

How do I report a problem with Facebook? | Facebook Help Center | Facebook
Something’s not working with my camera, microphone or speakers for video calling on Facebook. | Facebook Help Center | Facebook

Cheers!

Did you find the solution to this? I’m having the same problem

最後更新：2017-10-21 03:43:53

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