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Why does my imac randomly shut down?

Why does my imac randomly shut down?



Without any knowledge of your system it is impossible to say. Please post an EtreCheck report of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it as your reply to this post.

 

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Bad RAM

 

Overheating

 

Other?

 

We can't diagnose based on the information provided.

 

Sometimes the crash logs in Console may indicate if they had time to log the issue before the crash.



i have a 27-inch mac Retina 5k Display

3.2Ghz quad core intel Core i5 with 6mb L3 Cache.

 

My Mac literally turns on then automatically turns off after a couple seconds, ive tried to take out the power plug but literally nothing works.



Oh, only a couple of seconds? That's a bit different from randomly shuts down.

 

Will it start in Safe Mode?

 

Try safe mode if your Mac doesn't finish starting up (formerly: What is Safe Boot, Safe Mode? (Mac OS X)) - https://support.apple.com/HT201262 - "You can use safe mode to help you resolve issues that might keep your Mac from completely starting up."



This didnt work, if i hold the shift key to get it to start up in safe mode, it doesnt even start up, it loads for abit then the screen just goes black and it shutsdown again. What happens is, i get to the login section, type in my password, then i use the computer for a couple of minutes/seconds then it just shuts down again. Could this be a problem with the power plug?



Hi Mac TSE

 

Wonder if you may be able to offer a suggestion to a problem I am having - My mac just randomly shuts down. I then cannot re boot from the on button. I have to disconnect the power supply and re connect then the imac will start up agin. sometimes it stays on for hours and hours even days if playing music. Others, it turns off minutes after booting up. completely random. But it will only reboot after the power disconnection and reconnection. I have tried other mac leads and all the same even different power source too. all's good up to the imack. Would you have any suggestions as to what may cause this. What is worrying is that there seem to be lots of people having the same trouble.

Thanking you in advance Mac TSE

Robert



最後更新:2017-10-19 17:31:30

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