87      iPhone_iPad_Mac_apple

i need to cancel order i did not make

Someone made an order on my account  I want it cancelled

Where are you seeing this order ? On your iTunes account's purchase history ? Credit card statement ? Email / phishing email ?

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via https://reportaproblem.apple.com)

If it shows on your iTunes account's purchase history, and if nobody else has access to your account and did it, contact iTunes Support if you haven't already done so : https://support.apple.com/contact . And change your account's password if you haven't already done so : https://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.

If it's a phishing email that you've received you could forward it to Apple : reportphishing@apple.com

最後更新：2017-10-16 22:21:47

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