494      iPhone_iPad_Mac_apple

icloud for windows not recognizing profile for ...

Hi, I have a new windows 10 PC running Fall Creators Update version of Windows Pro 10. I have Office 2016 installed (version 1711, 64-bit, click-to-run type installation, not Windows store apps) as well as iCloud for Windows version 7.2 installed (latest download from iCloud site). All updates are done.

Outlook works fine, I see my emails, can send receive. Checking Account information there is a default profile setup (just called Outlook) set via either control panel or Account Settings in Outlook. Email is xxx.xxx@gmail.com (i.e. not an @iCloud.com address) but works correctly on my older Windows 10/ Office 2013 (Outlook 2013) setup. Datafiles are setup in a similar fashion and, as mentioned, Outlook works fine.

iCloud for Windows installed without problems (now that I am not using Windows Store Apps for Office). iCloud for Windows worked fine for Photos, iCloud Drive, and Bookmarks.

HOWEVER Mail, Contacts, Calendar and Task will not sync with Outlook 2016. The error reported is "Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."

Outlook does have a default profile established and looking through the registry the registry keys seem to be set correctly for Outlook. I have tried complete uninstall/reinstall of Windows, Office, iCloud a couple of times, I've tried vs 5.1, 6.0, and 7.2 for iCloud hoping that it worked previously.

Google says this seems to be somewhat common with new installations (i.e. not upgrades from Office 2013).

Does anyone know the registry keys that iCloud uses to locate the Outlook profile? Has anyone had this issue and been able to resolve it?

Thanks in advance -- bikeguy3

I have the exact same issue - fresh install on a brand new Dell XPS13

So it looks to me like its an issue with iCloud recognizing Office 2016.

I started from scratch, installed Office 2013 and iCloud 7.2. Worked as expected.

I removed Office 2013 and installed Office 2016, set the default profile and Office worked fine. I opened iCloud and deselsected/selected the Mail option and got the same error immediately (no default profile set).

I reinstalled iCloud again. Same result.

Very frustrating. I can either wait until Apple tries to acknowledge/fix this or dump iCloud at this point.

I'm somewhat of a novice, but found this - iCloud 6.0 - Setup can't continue because Outlook isn't - Microsoft Community

I hope it helps

Hi

Thanks for the reply.

I had seen that and tried using the iCloud 5.2 link but the problem still persists.

As well I tried the 32bit install with iCloud (worked fine) but again had the same problem with the 64 bit version (but using the 7.2 version of iCloud)

I’ll try it again tomorrow with the 6.1 link

最後更新：2018-01-14 04:16:34

  上一篇： Computer crashes with drum kit designer

  下一篇： Icloud stops downloading photos midway in windo...