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My MacBook Pro has started running REALLY slowl...


Hey Apple Community!

My MacBook Pro (a late-2013 model), has started to run really slowly.  It did this once before, and this helpful community recommended a scan and then run through like a defrag (from memory, it was a while ago...) thing afterwards.  After i did that it started running like new again, but Ive forgotten the process!

 

Apologies for my lack of technological skills, Im not tech-savvy in the least!  But would you people be so kind to make recommendations to me on how to get my laptop running well again!

 

Thanks heaps!

Try posting an EtreCheck report.

 

https://etrecheck.com

Thank you, I'll do that now - and post the results here...? 

Correct - EtreCheck should have a Copy to Clipboard option and then you can just paste it in a reply to this thread.

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-27 16:11:04

Download EtreCheck from https://etrecheck.com

Runtime: 1:46

Performance: Excellent

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: No problem - just checking

 

Hardware Information: ⓘ

    MacBook Pro (Retina, 15-inch, Late 2013)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,3

    1 2.3 GHz Intel Core i7 (i7-4850HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 558

    iCloud Quota: 8  available

    iCloud Status: 3 pending files

 

Video Information: ⓘ

    Intel Iris Pro - VRAM: 1536 MB

        Color LCD 2880 x 1800

    NVIDIA GeForce GT 750M - VRAM: 2048 MB

 

Disk Information: ⓘ

    APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.42 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information: ⓘ

     USB30Bus

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Microsoft Microsoft® 2.4GHz Transceiver v8.0

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 499.06 GB (396.93 GB free)

        Encrypted AES-XTS (Unlocked)

        Physical disk: disk0s2 499.42 GB Online

 

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: about 3 days

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Startup Items: ⓘ

    MobileBrServ: Path: /Library/StartupItems/MobileBrServ

    Startup items no longer function in OS X Yosemite or later

 

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    173 Apple tasks

    [running]    106 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    42 Apple tasks

    [loaded]    170 Apple tasks

    [running]    106 Apple tasks

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 275a427a - installed 2017-10-21) [Lookup]

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-19) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e d17a0150 - installed 2015-01-16) [Lookup]

    [loaded]    com.securemac.MacScanDaemon.plist (SecureMac - installed 2016-12-28) [Lookup]

 

User Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-09-08) [Lookup]

 

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-09-13)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Spotify    Application - Hidden

        (/Applications/Spotify.app)

    Flickr Uploadr    Application

        (/Applications/Flickr Uploadr.app)

    Photo Stream URL    SMLoginItem - Hidden (Apple, Inc. - installed 2038-01-19)

        (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

 

Internet Plug-ins: ⓘ

    FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-26) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-09-18)

    Flash Player: 27.0.0.183 (installed 2017-10-26) [Lookup]

    PepperFlashPlayer: 27.0.0.183 (installed 2017-10-26) [Lookup]

    SharePointBrowserPlugin: 14.6.0 (installed 2016-02-12) [Lookup]

 

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-10-21) [Lookup]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

        13%   mds

         6%   WindowServer

         5%   mdworker

         3%   kernel_task

         2%   mdworker

 

Top Processes by Memory: ⓘ

    1.28 GB   kernel_task

    444 MB    WindowServer

    380 MB    Safari

    343 MB    com.apple.WebKit.WebContent

    304 MB    com.apple.WebKit.WebContent

 

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    899 KB    381 KB    mDNSResponder

    127 KB    21 KB     com.apple.WebKit.Networking

    71 KB     48 KB     netbiosd

    17 KB     22 KB     apsd

    4 KB      9 KB      ntpd

 

Top Processes by Energy Use: ⓘ

      7.04 WindowServer

      0.24 hidd

      0.08 Safari

      0.02 com.apple.WebKit.WebContent

 

Virtual Memory Information: ⓘ

    9.47 GB   Available RAM

    5.05 GB   Free RAM

    6.53 GB   Used RAM

    4.42 GB   Cached files

    2 MB      Swap Used

 

Software installs (last 30 days): ⓘ

    Adobe Flash Player:  (installed 2017-10-24)

    Adobe Pepper Flash Player:  (installed 2017-10-24)

    Adobe Flash Player:  (installed 2017-10-26)

    Adobe Pepper Flash Player:  (installed 2017-10-26)

 

    Install information may not be complete.

Uninstall the "SecureMac" product and check for improvement. You really don't need any security software on your Mac.

ok, thank you!  I didn't even know i had such a product installed!

Thanks so much for your help SteveJobsFan - i think its certainly running better.

Glad to hear!

最后更新：2017-10-27 12:04:41

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