809
Green screen in video player
Are you able to hear the audio of a YouTube video on your computer, but the video player is completely green? If so, try watching the video in a different browser. If that doesn’t work, here are some additional troubleshooting tips.
Disable hardware accelerationSome videos on YouTube are streamed through Adobe Flash Player, a plug-in for your web browser. Hardware acceleration is a feature in Adobe Flash Player that usually delivers a better video playing experience; however, sometimes it may cause issues.
The option to disable hardware acceleration is only available for certain versions of Adobe Flash Player system plug-in and operating systems (OS). Follow these steps to see if the option is available:
- Right-click on the on the video you’re having issues with
- Click Settings
- If you see the option Enable hardware acceleration, uncheck it. If you don’t see it, the option is not available for you.
- Click Close
- Refresh the page and check whether the video is working
Once you disable hardware acceleration, the setting will apply across all internet browsers on your computer.
最后更新：2017-05-23 04:41:04