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windows10更新失败，错误代码0x80007002

2017-12-11 17:43:52.473, Info      Updating UI Installing
2017-12-11 17:43:52.473, Info          [ 53] ReportType: ExecuteAction                         (0x1000)

2017-12-11 17:43:52.473, Info                ActionType: RunSetupForWin7Later                  (0x2400)


2017-12-11 17:43:52.473, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\n")
2017-12-11 17:43:52.474, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\n")
2017-12-11 17:43:52.474, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\n")
2017-12-11 17:43:52.475, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\n")
2017-12-11 17:43:52.476, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\n")
2017-12-11 17:43:52.476, Info      Calling js function to transform state Installing: javascript:updateControls(180, "InstallProgress:71\nFakeInstallProgress:true\n")
2017-12-11 17:52:51.999, Info          [ 54] ReportType: ExecuteActionFailed                   (0x3000)

2017-12-11 17:52:51.999, Info                ActionType: RunSetupForWin7Later                  (0x2400)


2017-12-11 17:52:51.999, Info          [ 55] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: RunSetupForWin7Later                  (0x2400)


2017-12-11 17:52:51.999, Info          [ 56] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: ConfigRollbackRun                     (0x2500)


2017-12-11 17:52:51.999, Info          [ 57] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: CreatePostOobeScript                  (0x2300)


2017-12-11 17:52:51.999, Info          [ 58] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: CreatePreOobeScript                   (0x3600)


2017-12-11 17:52:51.999, Info          [ 59] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: Unknown                               (0x3800)


2017-12-11 17:52:51.999, Info          [ 60] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: SaveRollbackInformation               (0x2200)


2017-12-11 17:52:51.999, Info          [ 61] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:51.999, Info                ActionType: DeleteSourceSetup                     (0x 900)


2017-12-11 17:52:51.999, Info          [ 62] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:52.000, Info                ActionType: DecryptEsdFile                        (0x2600)


2017-12-11 17:52:52.597, Info          [ 63] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:52.597, Info                ActionType: ConfigWUPolicy                        (0x3400)


2017-12-11 17:52:52.597, Info          [ 64] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:52.597, Info                ActionType: StartWUService                        (0x3300)


2017-12-11 17:52:52.597, Info          [ 65] ReportType: RollbackAction                        (0x1001)

2017-12-11 17:52:52.597, Info                ActionType: EnableWUNoAutoReboot                  (0x3700)


2017-12-11 17:52:52.598, Error     Setup Platform Deployment failed with hresult: 0x80070002,
2017-12-11 17:52:52.598, Warning   [RunSetupPlatformAction::DoExecute]  File:runsetupplatformaction.cpp, Line:587 failed with error code 0x80070002
2017-12-11 17:52:52.598, Warning   Failed to delete file : C:\Windows10Upgrade\esd.dat, GLE=0x2
2017-12-11 17:52:52.598, Info      [CStateManager::ChangeWindowState] Restore the task from system tray
2017-12-11 17:52:52.599, Warning   [CActionBase::Execute]  File:actions.cpp, Line:35 failed with error code 0x80070002
2017-12-11 17:52:52.599, Info      State manager get called back with state Installing, hr 0x80070002
2017-12-11 17:52:52.599, Error     Error code detected in task call back, transforming to error state. hr 0x80070002
2017-12-11 17:52:52.599, Info      Getting configuration PartnerId from config file
2017-12-11 17:52:52.599, Info      Configuration is retrieved from config file: section Default key PartnerId value 9252
2017-12-11 17:52:52.599, Info      [CStateManager::TaskCompletedCallback] Attempting to restore thread execution state
2017-12-11 17:52:52.599, Error     [CStateManager::TaskCompletedCallback] Successfully restored thread execution state
2017-12-11 17:52:52.599, Info      [CStateManager::ChangeWindowState] Restore the task from system tray
2017-12-11 17:52:52.600, Info      Updating UI GeneralErrorResult
2017-12-11 17:52:52.600, Info      Completed PerformTaskInternal in thread: [196]
2017-12-11 17:52:52.603, Info      [TelemetryUpgrade::CanSendTelemetry]  Telemetry allowed on Win10 and above.

这是易升的一段报告，我觉得问题出在这里2017-12-11 17:52:51.999, Info          [ 54] ReportType: ExecuteActionFailed                   (0x3000)

2017-12-11 17:52:51.999, Info                ActionType: RunSetupForWin7Later                  (0x2400)这个 RunSetupForWin7Later是个啥

您好，

了解到您遇到Windows使用问题。

建议您尝试以下方法进行修复，查看能否正常更新。

1.先删除临时文件，

在C:\Windows\SoftwareDistribution下删除DataStore文件夹下的内容和Download文件夹下的内容。

2.再重命名SoftwareDistribution 文件夹：

按住Windows 键+R键打开运行，在输入框内中输入services.msc，并按下回车。

双击打开“Windows  Update”服务。

然后单击“停止”，关闭该服务,再将启动类型改为“手动”

然后重命名C:\Windows\SoftwareDistribution文件夹为SDfolder 。

重命名完成后，重启电脑，重新启用Windows  Update服务再尝试检查更新和安装。

希望以上信息能帮到您。
如果您所咨询的问题，得到解决请对我们的回复进行标记解答（对我们的工作非常重要）
如您的问题没有解决，我们会继续为您提供技术支持。

最后更新：2017-12-14 14:05:19

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