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Main account missing dock, but new account works

Here's the situation...

 

I restarted my computer today (with no updates being installed or any real changes) because I noticed that it was a little slow.

 

However, when it finally rebooted, everything was impossibly slow (30-60 seconds for any action to register) and my dock was missing. On top of that, my wallpaper would occasionally flash to black and then back to the image. I've read through a ton of posts about this and apparently I'm not the only one.


I've tried killing the Dock process, deleting my preference files, and even completely reinstalling the OS. No change. My dock isn't hidden or anything like that...it's definitely something much worse. I'm on Yosemite and have been since it came out with no issues.

 

However, I decided to try to see what would happen with a new account. I created a new admin account and it works perfectly fine. The dock is there, it runs fast, no wallpaper issues. What possibly could be the problem with my original account. I'd be fine to start with this new account if there was a simple way to port everything over from the old account, but that doesn't appear to be the case.

 

Ideas on what might be causing this problem?

 

Thanks,
JMR

Usually this is caused by some third party software conflict.  A few things to try:

 

Turn off all login items and test things out.

 

Does this behavior persist when starting up in Safe Mode?

 

If you run EtreCheck and post the results here, someone may be able to spot something.

Yes...this still happens in safe mode. I ran Entrecheck. Here's what came out: Thanks for your help.

 

Problem description:

My main account no longer shows the dock and the wallpaper regularly flashes to black. Everything is very slow to respond (45-60 seconds per action). This happens in safe mode and normal. I’ve done everything I can think of including reinstalling Yosemite.

 

If I create a new admin account, the new account seems to function fine in both safe and normal mode, but clearly there’s a larger problem.

 

EtreCheck version: 2.1.6 (109)

Report generated January 23, 2015 at 4:15:01 PM EST

downloadetrecheckhttps://etresoft.com/etrecheck

 

hardware info

  MacBook Pro (15-inch, Late 2011) (Verified)

  MacBook Pro - model: MacBookPro8,2

  1 2.2 GHz Intel Core i7 CPU: 4-core

  16 GB RAM Upgradeable

  BANK 0/DIMM0

  8 GB DDR3 1333 MHz ok

  BANK 1/DIMM0

  8 GB DDR3 1333 MHz ok

  Bluetooth: Old - Handoff/Airdrop2 not supported

  Wireless: 1 interface (plural rule: one) en1: 802.11 a/b/g/n

  Battery Health: Good - Cycle count 540

 

video info

  Intel HD Graphics 3000 - VRAM: 512 MB

  AMD Radeon HD 6750M - VRAM: 512 MB

  Color LCD 1440 x 900

 

systemsoftware info

  OS X 10.10.1 (14B25) - Uptime: 0 day (plural rule: other)0:21:21

 

disk info

  TOSHIBA MK5065GSXF disk0 : (500.11 GB)

  EFI (disk0s1) <not mounted> : 210 MB

  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

  Macintosh HD (disk1) / : 498.88 GB (218.31 GB free) - 19 error (plural rule: other)

  Core Storage: disk0s2 499.25 GB Online

 

  MATSHITADVD-R   UJ-8A8 

 

usb info

  Apple Inc. FaceTime HD Camera (Built-in)

  Apple Inc. Apple Internal Keyboard / Trackpad

  Apple Inc. BRCM2070 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Computer, Inc. IR Receiver

 

thunderbolt info

  Apple Inc. thunderbolt_bus

 

gatekeeper info

  Mac App Store and identified developers

 

kernelextensions info

  /Library/Extensions/VyprVPN

  [not loaded] foo.tap (1.0) [Support]

  [not loaded] foo.tun (1.0) [Support]

 

  /System/Library/Extensions

  [not loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]

  [not loaded] com.cisco.nke.ipsec (2.0.3 ) [Support]

  [not loaded] com.splashtop.driver.SRXDisplayCard (1.5 - SDK 10.7) [Support]

  [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.5 - SDK 10.7) [Support]

  [not loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) [Support]

 

startupitems info

  CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

startupitemsdeprecated

systemlaunchdaemons info

  [failed] com.apple.sessionlogoutd.plist

  [failed] com.apple.ucupdate.plist

  [failed] com.apple.watchdogd.plist [Details]

 

launchagents info

  [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

  [not loaded] com.adobe.AdobeCreativeCloud.plist [Support]

  [not loaded] com.google.keystone.agent.plist [Support]

  [not loaded] com.hp.help.tocgenerator.plist [Support]

  [not loaded] com.oracle.java.Java-Updater.plist [Support]

  [invalid?] com.splashtop.streamer.SRServiceAgent.plist [Support]

  [not loaded] org.chromium.chromoting.plist [Support]

 

launchdaemons info

  [not loaded] com.adobe.fpsaud.plist [Support]

  [not loaded] com.barebones.authd.plist [Support]

  [not loaded] com.bitcasa.BitcasaUpdateCheck.plist [Support]

  [not loaded] com.google.keystone.daemon.plist [Support]

  [not loaded] com.jamfsoftware.startupItem.plist [Support]

  [not loaded] com.jamfsoftware.task.1.plist [Support]

  [not loaded] com.jamfsoftware.task.monitorUsage.plist [Support]

  [not loaded] com.microsoft.office.licensing.helper.plist [Support]

  [not loaded] com.oracle.java.Helper-Tool.plist [Support]

  [invalid?] com.splashtop.streamer.SRServiceDaemon.plist [Support]

  [not loaded] vyprvpnservice.plist [Support]

 

loginitems info

  Google Chrome Application Hidden (/Applications/Google Chrome.app)

 

internetplugins info

  Unity Web Player: Version: UnityPlayer version 4.0.1f2 [Support]

  Default Browser: Version: 600 - SDK 10.10

  Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Support]

  OfficeLiveBrowserPlugin: Version: 12.2.6 [Support]

  AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]

  FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 [Support]

  Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]

  PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Support]

  Flash Player: Version: 14.0.0.176 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287

  iPhotoPhotocast: Version: 7.0 - SDK 10.7

  QuickTime Plugin: Version: 7.7.3

  SharePointBrowserPlugin: Version: 14.1.0 [Support]

  JavaAppletPlugin: Version: Java 8 Update 25 Check version

 

preferencepanes info

  remoting_host_prefpane  [Support]

  Flash Player  [Support]

  Flip4Mac WMV  [Support]

  Growl  [Support]

  HP Scanjet  [Support]

  Java  [Support]

  Symantec\nQuickMenu  [Support]

 

timemachine info

  Skip System Files: NO

  Mobile backups: OFF

  Auto backup: YES

  Volumes being backed up:

  Macintosh HD: Disk size: 498.88 GB Disk used: 280.57 GB

  Destinations:

  Time Machine Backups 2 [Local]

  Total size: 1.60 TB

  Total number of backups: 75

  Oldest backup: 2012-01-31 16:25:40 +0000

  Last backup: 2014-12-11 02:47:23 +0000

  Size of backup disk: Excellent

  Backup size 1.60 TB > (Disk size 498.88 GB X 3)

 

cpu info

      3% WindowServer

      1% com.apple.WebKit.WebContent

      1% ps

      0% AppleSpell

      0% com.apple.WebKit.Networking

 

memory info

  326 MB com.apple.WebKit.WebContent

  179 MB Safari

  137 MB Finder

  107 MB WindowServer

  103 MB ocspd

 

vm info

  11.15 GB Free RAM

  3.73 GB Active RAM

  981 MB Inactive RAM

  1.31 GB Wired RAM

  1.34 GB Page-ins

  0 B Page-outs

 

diagnostics info

  Jan 23, 2015, 04:09:19 PM /Library/Logs/DiagnosticReports/loginwindow_2015-01-23-160919_[redacted].crash

  Jan 23, 2015, 03:54:21 PM Self test - passed

  Jan 23, 2015, 03:10:00 PM /Library/Logs/DiagnosticReports/vyprvpnservice_2015-01-23-151000_[redacted].cra sh

  Jan 23, 2015, 02:32:43 PM /Library/Logs/DiagnosticReports/vyprvpnservice_2015-01-23-143243_[redacted].cra sh

  Jan 23, 2015, 02:05:00 PM /Library/Logs/DiagnosticReports/vyprvpnservice_2015-01-23-140500_[redacted].cra sh

  Jan 23, 2015, 01:45:33 PM /Library/Logs/DiagnosticReports/vyprvpnservice_2015-01-23-134533_[redacted].cra sh

  Jan 23, 2015, 04:09:12 PM /Library/Logs/DiagnosticReports/WindowServer_2015-01-23-160912_[redacted].crash

 

Did you ever get this resolved? I'm having a very similar problem.

If it is the Dock, try doing a Dock restart using the following Terminal command:

 

killall Dock

 

Log out/in and test. If that doesn’t work, you need to look in your user Library/Applications Support/Dock for the .db. Use the Finder “Go To Folder” command. Enter ~/Library/Applications Support/Dock.  Move the .db to your desktop.

 

Then try a dock reset.

 

Applications/Utilities/Terminal enter the command

 

killall Dock


 

Log out/in test. If it works okay, delete the .db from the desktop.


If the Dock is the same, return the .db to where you got them from, overwriting the newer ones.


 

If you prefer to make your user library permanently visible, go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Learned from leonie.

I think accidentaly I dellet it

restart do not. work

最后更新：2017-09-24 07:18:09

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