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I purchased an app by accident how can I get a ...

Since everything is touchscreen, as I was scrolling I accidenttally hit the buy button by mistake. How can I get a refund. Also I thought there were safeguards to keep something like that from happening.



First of all, didn't iTunes pop up with a password field first?

anyway, n iTunes ON YOUR COMPUTER log into your apple id

Click on purchase history next to the app you accidentally downloaded

there should be a Report a Problem link click on that.Explain your problem and I'm sure they'll get

you a refund.  Best of Luck



Although iTune terms says that all sales are final. You can try explaining.

 

 

https://www.apple.com/support/itunes/contact/



Well, I heard of someone who had an iPad and accidentally downloaded an iPhone version of an app instead of the iPad version. He bight the iPad version right after.  He emailed iTune and explained that he had mistakenly downloaded the wrong version and he got a refund.  I hope you get yours. And if not, I hope the app wasn't too much,



FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE

 

For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: https://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL https://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.

 

Phone: 800-275-2273 How to reach a live person: Press 0 four times

 

Hours of Operation: Mon-Fri: 9am-5pm ET

 

Email: iTunesStoreSupport@apple.com

 

How to report an issue with Your iTunes Store purchase

https://support.apple.com/kb/HT1933

 

iTunes Purchase Problems: How to Report a Problem to iTunes Support

https://tinyurl.com/7tscpa7

 

How to Get a Refund from the App Store

https://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store

 

Getting Refunds for your iTunes Store Purchases

https://www.labnol.org/software/itunes-app-store-refunds/13838/

 

Canceling a Digital Subscription

https://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/

 

 Cheers, Tom



downlouded by mistake item



I was going to play a game and decided not to and I touch the button and it charge me 99.99would like to get that money back please



最后更新:2017-08-23 10:18:29

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