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iPhone not uploading photos to iCloud Photo Lib...

I have 2 iPhones 6Plus's both fully updated.  I have enabled them both to use iCloud Photo Library.  One has synced up nicely, the other has not pulled any photos down from the cloud and says that it has 2,373 items to upload.  Any ideas what could be preventing it?  I have tried toggling iCloud Photo Library off and on with no success.  Any thoughts would be appreciated.  Thanks.

Same problem, no solution and Apple isn't helping with their faulty software.

I've been experiencing this issue as well. My only work around is to make sure my 6 plus is plugged in and on my WiFi. I then open up the iOS photo app on both my phone and iPad. This seems to jump start the process and all photos on the phone sync up nicely. This is definitely a glitch because when I scroll all the way to the bottom of my image collection in photo app on the phone it always has to re-upload several thousand images before getting my most recent pics. up to iCloud. However,  this is not as bad as it sounds and typically takes about  5-10mins for complete. Hope this helps.

Hi ogr1868,

After speaking to Apple with exactly the same issue the solution (at least for me) seems to be to reset your NETWORK SETTINGS on the device. After the device restarts (following the settings reset) the iCloud Photo Library upload/download springs into action. I hope this solves your issue!

We have tried this several times to no avail. Seems to be stuck on a video not a picture for 3 days.  not sure how to work around this.

You may not like this solution, but it's the last thing that the apple care support could offer.

Let's say you have a bunch of photos stuck on syncing...

• Connect iPhone to a computer via the cable, set iPhone to Airplane mode
• Use Photos.app and select your iPhone in the sidebar (enable the sidebar first)
• Select the photos you want to import
• Select "Import"
• Now all your photos are downloaded from the iPhone and then uploaded to iCloud Photo library.
• Delete the Photos on your iPhone manually, also from the "trash"
• Disable airplane mode on the iPhone
• Disable iCloud photo library in the settings of iCloud.
• Log out of your iCloud account on the iPhone
• Wait till all the photos on the iPhone are deleted as well... delete them manually, also from trash (make sure you have them all in the Photos app on your mac!)
• Restart your Phone
• Log into your iCloud again and enable iCloud photo library.
• All the photos should sync.

I hope this helps, it helped me at least!

Same thing here.

iPhone 6 with iOS 8.3, new photos not uploading or downloading. I have tried to turn off iCloud photo library all together, erased all pictures and then turned it on again.

It worked for a while, but when I took new pictures with iPhone it got stuck again: it just keeps saying pictures uploading/downloading.

I also have an iPad mini connected to the same Wifi network working properly, also tried reseting network settings to no avail.

Truly frustrating, not an apple experience at all.....

sampan: not to ruin it for you, but also went through this process - it does fix the problem at first (iCloud library will sync to your phone), but once you start taking new photos or adding them on photos mac it will get stuck again....

The service is still in beta and seems to have a lot of 'small' issues.

There have been reported issues of seemingly stalled uploads, but those uploads actually just duplicated a single file 1000's of times on the Apple server. This breaks your sync and as far as I know this issue hasn't been fully resolved yet.

I would expect issues like this to be a beta bug, but as there is no way to troubleshoot the matter, we will probably never know until it fixes itself magically.

It does seem like a beta service

The thing is, it is not. With the launch of Photos for Mac, iCloud Photo Library officially got out of beta, and this is pretty low for even for a 1.0 product.

I am a big apple fan, but this simply does not "just work"...

I'm sure we'll get there!

Ah yes, you're right. They've removed all the beta signage. Still, this problem clearly has been carried over as it was already present in the beta phase.

In general this service is quite poor: there is no way to configure the service so you can optimize space on your iOS devices. Instead it just throws all your video/photos on all devices, even if the device will run out of space.

This clearly needs a lot more work.

Glad it's not just me and my iPhone with this problem.

I've spent hours resetting network settings, switching on and off the Photo Library, signing in and out of iCloud, deleting photos ..... Nothing seems to work. It's so frustrating. I guess I'll just have to manually download photos from my iPhone to my Mac. Not the advertised Apple experience.

After lots of digging around (and trial and error based on what I found), I discovered that all you have to do is delete the specific Moment from your Photos Collection that is the culprit. But first those photos need to be backed up somehow.

Here is what I did. I plugged my phone into my Mac, with Photos open on the Mac, too. I imported all the photos in the suspect Moment "album" in Photos on my phone into Photos on the Mac via the import button. I made sure all 300 photos (all the photos I took that day or "moment") were showing up in Photos on my Mac before I deleted them off my iPhone. I noticed that once I imported them manually via Photos on the Mac, they finally showed up in iCloud Photos, as well as in Photos on my iPad, which are all synced together (my Mac, my iPad and my iPhone should all automatically upload any new photo content to iCloud... as would normally happen automatically on my phone, but wasn't today).

I figured out which Moment was suspect by two observations. One (the most obvious clue), the automatic upload to iCloud that usually occurs with my Moment "albums" stopped working today... on this particular Moment upload attempt from today. The other thing that clued me in was the fact that if I made any changes to any other Moment, the change would happen across the board on all devices... So, for instance, if in an older Moment, I deleted a photo, it then would come out of the Moment "album" on the other devices as well. However, any changes I made today's Moment (that I suspected was the problem) would not happen across other devices, even after I manually imported all pictures from that Moment into Photos on the Mac... which, incidentally, populated the Moment for that date on my other devices, but only because it was syncing with my Mac where I manually added the photos. In other words, I could manually import the suspect photos from my iPhone into the Photos app on my Mac, and then iCloud and my iPad synced with the Photos app on my Mac, but wouldn't auto sync with that Moment in Photos on my iPhone. So, if I had deleted a photo from the Moment in Photos on the Mac, it would have come out of the Moment "album" on the iPad and in iCloud as well. But if I deleted it from the Moment in Photos on my iPhone, that was not the case.

Somewhere, I read that one file could have gone corrupt in the auto upload process, keeping the entire album from working, and causing Photos on the iPhone to say it's uploading many photos, even though it wasn't. (For me, it was saying it was uploading 13,000+ photos. It was just all mixed up until I deleted that entire Moment.

Knowing every photo from today was in Photos in all the other three places (iPad, iMac and iCloud), I deleted the entire Moment "album" from my iPhone and restarted my phone. After that, everything was working again and went back to normal. And because all are devices are synced, what I deleted was immediately added back onto my phone via iCloud.

Hope that helps!

You DON'T need to turn off iCloud and delete every photo off your phone as some suggest. You just need to figure out when the problem started so that you can figure out which Moment "album" is the culprit, and then delete just that Moment.

I have iPhone 6 and what worked for me is all I needed to do it is turn off the option of uploading your pictures to iCloud and wait until it's fully off then turn it back on ,that's it  so try and see if it works for you

Thank you very much for this detailed explanation! This was really helpful. I'm going to try this!

最后更新：2017-09-05 06:41:40

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