閱讀825 返回首頁    go 人物

IE11未能完成安裝

您好，在WIN7，SP1係統中多次安裝IE11未能完成。所有必須補丁安裝完畢。非常感謝解答。

具體日誌如下：

00:00.000: ====================================================================
00:00.031: Started: 2017/11/23 (Y/M/D) 10:09:43.719 (local)
00:00.047: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.063: Command line: "E:\Software\IE11\IE11-Windows6.1-x86-zh-cn.exe"
00:00.094: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.125: INFO:    Previous version of Internet Explorer: 8.0.7601.19104
00:00.141: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.156: INFO:    ...and 11.1.0.0...
00:00.156: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.172: INFO:    iexplore.exe version check success. Install can proceed.
00:00.187: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.203: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.219: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.250: INFO:    Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab"
00:00.421: INFO:    Trying to extract ID: 6010 (2052) as "IE11_x86_zh-CN.cab"
00:00.562: INFO:    Extracted zh-CN language pack to C:\Windows\TEMP\IE1EC13.tmp\IE11_x86_zh-CN.cab.
00:00.577: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.671: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1EC13.tmp\Spelling_en.msu.
00:00.687: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.796: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1EC13.tmp\Hyphenation_en.msu.
00:00.811: INFO:    Trying to extract ID: 6128 (2052) as "IE11-support.cab"
00:01.794: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
01:01.730: INFO:    The no reboot policy and supplemental files failed to download correctly. Default installation files will be used. Wait return value was 0x00000102 (258) [等待的操作過時。 ]
01:01.917: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1EC13.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1EC13.tmp\HardwareBlockingList.xml"
01:02.260: INFO:    Graphics Device Information: Intel(R) HD Graphics
01:02.276: INFO:    Hardware support check succeeded. Installation will continue.
01:02.276: INFO:    Windows 7 operating system detected.
01:02.291: INFO:    Service pack major: 1
01:02.307: INFO:    Service pack minor: 0
01:02.323: INFO:    Service pack name:  Service Pack 1
01:02.401: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
01:02.432: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
01:02.447: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23915 >= 6.1.7601.21863 (True)
01:02.479: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23889 >= 6.1.7601.21728 (True)
01:02.557: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23889 >= 6.1.7601.22045 (True)
01:02.572: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
01:02.619: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:02.635: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True)
01:02.681: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:14.147: INFO:    Waiting for 0 prerequisite downloads.
01:14.163: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
01:14.163: INFO:    Waiting for 0 language pack downloads.
01:14.179: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
01:14.288: INFO:    No reboot logic message NrApiStart(0), lParam=0x004c2848 returned 0x00000000.
01:15.520: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:15.583: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:15.598: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1EC13.tmp\IE11-neutral.Extracted.cab
01:15.708: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1EC13.tmp\IE11-neutral.Extracted.cab /quiet /norestart
01:52.087: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
01:52.087: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
01:52.103: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:52.118: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:52.149: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:52.165: INFO:    Waiting for Active Setup to complete.
01:52.181: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:57.204: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:02.243: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:07.281: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:12.585: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:17.702: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:29.605: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:30.167: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1EC13.tmp
02:30.338: INFO:    Unable to remove directory C:\Windows\TEMP\IE1EC13.tmp, marking for deletion on reboot.
02:30.370: INFO:    Released Internet Explorer Installer Mutex

最後更新：2017-11-23 11:03:48

  上一篇：go Win10自帶IE11，該如何降級為IE10？
  下一篇：go microsoft edge 播放視頻時空白