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針對具體產品詢盤的回複技巧 - 常見問題
針對某個產品問價 如:
Dear Sir,
We are an import company located in Hannover, and interested in your ladies jacket F963-08.
Pls give us your suitable price FOB Shanghai.
Tks,
買家有目的性的來詢問具體他需要某款產品，這封詢盤，我們需要怎麼回複呢？如下四種辦法可以給大家作為借鑒：
回複方法一：
Dear Sir or Madam (注意替換）: 
Send you a cup of coffee and wish you will have a wonderful mood everyday... I am replying to your Buy Requirements in https://www.***.com/（信息來源渠道不同，注意替換）in which you indicated the need for ***（產品類別不同，注意替換）.We, 公司名, Ready to be your Reliable Business Partner from China.
附上報價和報價方式..
The price：
Payment Term：
Please send us your more details and specifications about your order. As you know, the price is mainly related with***（產品類別不同，影響價格的主要因素不同，注意替換）. In addition,we also accept order according to the sample or manuscript you send to u .
we are professional supplier for ***(產品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出口國別或地區). We are cooperation with many famous company ,such as ***
貼上幾張公司的圖片 ，驗貨間、樣品間、生產線等圖片..
The following pictures may suit your market requirements.（也可以說The following pics are popular items and many customers are buying them for resale） Also you’re welcome to check our website(xxx) for more details and select your interested products…
貼上適於客戶市場或者最近好賣的產品圖片
At last could you let me know more about your business, and then we can help you better. I have several questions hopefully you could answer:（可以根據需要增加減問題）
1,Have you imported from China?
2,Your Annual Turnover Capacity?
3,Are you selling to domestic or worldwide?
Hope we can ***（這裏根據所要求的合作意願進行修改）!
Looking forward to hearing from you soon.
Best regards!
回複方法二:
Dear Jack,
稱唿盡量不要用Sir or Madam等泛稱，假如知道對方的名字就直接寫上，縮短和對方心理上的距離。
Thank you for your kindly inquiry dated on Apr. 9th regarding the Gas Cutter Machine.
第一段感謝對方的詢盤和喚醒對方之前發出詢盤的相關產品。
The price for Gas Cutter Machines is as follows on the term of CIF Los Angeles in USD.
Gas Cutter Machine Mode No. NB-PB-037P USD32.56/Set
Gas Cutter Machine Mode No. NB-PB-037H USD39.75/Set
The payment term will be 30%T/T for deposit and the balance against the copy of B/L. And the L/C is also available for the first order.
買家最關心的價格和付款方式，以最簡潔明了的方式告訴買家。
All of our Gas Cutter Machines are meet the American API standard and best seller in North America. They would be double checked through our special examining instruments on our product line. Replacement Parts be packed separately with manual guide on the bottom of the carton who is free of charge.
突出表現自己的產品優勢。假如是時尚促銷商品，強調自己的設計能力。假如是大宗消費商品，可以顯示自己的價格優勢。假如是食品，申明安全性。機械產品，可以說明精度壽命等。總之，根據買家的關注點和自己擁有的實際優勢來選擇表述。
12 Sets of Gas Cutter Machine be piled in a pallet. 16 pallets exactly fill a 20 feet container. The lead time is 3 weeks once the order is confirmed.
給買家包裝信息和交貨期，有利於買家下訂單時的細節考慮。潛移默化中有助於買家下單。
There will be highly appreciated if you could let us get your opinion on our quotation. Looking forward to hearing from you soon. Thank you.
表達期待買家回複的意願。增加買家回複的概率。
Best regards,
Mary Li
Sales Manager
ABC Manufacturer Co., Ltd.
Tel: +86-571-0000000
Fax: +86-571-0000000
E-mail: abc@abc.com
Web: www.******.com
有一個略微個性化的簽名檔，可以使買家加深對供應商公司名稱的印象。每次給買家回複都盡量用固定的格式，一方麵展示專業的公司形象，另一個好處是日後要電話跟進買家時，便於買家回想起供應商曾經發來的郵件 。
回複方法三：
Dear***:
（買家您好,）
It is good to hear from you.You inquired about my ***（產品）on September 15，2010 on abc.com.cn（網址）.
The price as below：
Payment Term：
Delievery Time
（很高興再次收到您的查詢：您在去年9月15日曾在abc.com上向我們發送過查詢***的詢盤，講具體的報價和報價方式發給客戶）
You are not the only importer in ***（國家）that has asked us about***（產品）. I have also received inquires from ABC company, ***company in***(國家),but they always inquired another kind of****（產品）.I will introduce this kind of ***for you if you need.Would you like me to help you by making a special sample for you ***（國家）market?
（您並不是***唯一向我們查詢過***的進口商，我們也曾收到來自ABC、***l等的進口商的查詢，但他們總是查詢另一種***，如您有需要，我可以向您介紹那一類的***，您是否希望我為您的***市場做些特別的樣品給您？）
We are a professional *** products manufacture with ***years experiences in China,offering over 1,500 various kinds of *** products and monthly output up to 3 millions pieces.We are the best manufacturer that you can trust in China.
（我們是有***年專業***經驗的中國製造商和提供超過1,500種多樣的竹製品，月產量三五百萬個，是您最值得信賴的中國***供應商。
Looking forward to hearing from you soon.
Thank you.
回複方法四：
Dear Sirs,
Thank you for your inquiry of August 12. Enclosed is our quotation sheet covering the items you required.
Our company has exported ***(產品名稱) for many years to your country, Canada, England and other European countries. You may be sure that your order will be profitable.
As our yearly production is about 50,000 pieces, our prices are always reasonable.
We look forward to receiving your early reply.
Your faithfully,
Tony Li
*** co., Ltd
Website: www.***.com
Add: ***
Tel: *** Fax: ***
Email: ***
Enclosed a copy of the quotation
最後更新：2016-12-28 06:49:01