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face falling off

This is my third apple watch replacement. the whole screen / face has come loose on all three, in fact one completely broke the ribbon cable and flew off.  I sit out in the sun and use suntan lotion on my arms. I must have it on my fingers when I use the watch and it loosens the glue holding the face on. Support indicates this is my issue exclusively. Now I am concerned about wearing it outside with lotion on my arms.

Has anyone else had this issue?



Best to not wear the device when in the sun if you're going to apply lotion.


Might be some tips to help you here >   Cleaning and wearing Apple Watch



Well that's common sense but I have never owned an expensive watch that has that limitation. None of my iPhone's have lost their screen when being handled with lotion in the sun.



You said yourself that, "support indicates this dismay issue exclusively"...   it's your decision whether or not to use lotion then wearing the watch.



Here's what I would do:

 

A) Buy a protective case

B) Take your watch off.

 

Cases aren't that expensive, so you could probably find a decent one at the Apple Store or another retailer like Best Buy or Amazon.



Same problem but I don't use sun lotion or sit out in the sun very often. I was outside (in the shade) cleaning up my yard when I heard a strange clicking noise, happened to look down after about the 20th time hearing it and noticed my screen hanging by the cable! Took it to an Apple Store but they wouldn't swap it out even though it was *clearly* defective    They were nice enough to offer to either send me out a new one if I paid a $550 ransom or let me go without my watch for a week or so by sending it in and letting them try to fix it, great support Apple!



Just happened to my first gen Apple Watch Sport today.  I must say that I am very disappointed.  I don't use lotions, don't exercise that much, and do not spend time outside in the elements.

It is outside of warranty.  Nonetheless, this is not the type of failure I expect from a $350 watch.  I work for the U.S. government overseas so I will have to wait for my next trip back to the U.S. to get it fixed.  Such an inconvenience!

IMG_0236.JPG



I just received my watch in March and I don't use tanning lotion or sit in the sun. The face started coming up on one corner and a piece just tore off. I hope to get a replacement but not sure yet.



Yes I noticed this last week while on vacation. My face is slightly lifting up on one side. Thank God my brother noticed it & I had a back up watch in my purse. I wrapped it up nicely until we returned home from vacation. The thing is I ver seldom wear this watch, so we are wondering what this issue is ? Well I hope ti get it resolved at the Apple Store without a problem seeing we paid good money for this watch. Apple is a good company also.



Yes Robert     that's just like my watch....wow that is something....



最后更新:2017-09-07 01:19:05

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