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Activity is not syncing after watchos 4 was ins...

Activity on my iPhone 7 is not syncing after my watch was upgraded to watchos 4? How to fix it? I tried multiple options including restarting both devices and also playing with options on activity in iPhone.

Hi

If you have set up the Activity app:

• Track daily activity

Then Health and Activity data should sync automatically from your Apple Watch to the Activity app and Health app on your paired iPhone:

• Use the Activity app on your Apple Watch - Apple Support
• Use the Health app on your iPhone or iPod touch - Apple Support

If it is not doing so, then the following steps may help: 

• If you have not yet done so, update your iPhone and Apple Watch with any available software updates, starting with your iPhone (begin by making a backup):
  • Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
  • Update your Apple Watch - Apple Support

• On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.

• On your iPhone, in the Watch app, go to: My Watch > Privacy > check that both Fitness Tracking and Heart Rate are enabled.

• Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
  • On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.

• Close certain apps and then restart (normally) both your iPhone and your Apple Watch:
  • Close the Watch app, Activity app and Health app (if open) on your iPhone:
    • Double-click the Home button, then swipe up on each app preview to close the apps.
  • Turn both devices off together, then restart your iPhone first:
    • Restart your iPhone, iPad, or iPod touch - Apple Support
    • Restart your Apple Watch - Apple Support

• Follow the further instructions here, if necessary including unpairing and re-pairing your Apple Watch:
  • If your Apple Watch isn't connected or paired with your iPhone - Apple Support

If the issue persists, then you may wish follow the steps below, which have resolved Activity data syncing issues for other users.

Important: note that this process involves the permanent loss of all sensitive data on your iPhone and Apple Watch, including historic Health and Activity data, HomeKit data and saved passwords:

• Start by making an unencrypted backup of your iPhone:
  • This must only be done via iTunes on a computer (because iCloud backups are encrypted as standard).
  • Do not select the option to Encrypt iPhone backup.
  • How to back up your iPhone, iPad, and iPod touch - Apple Support

• Restore your iPhone as new (ie to factory settings) using iTunes:
  • Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

• After the Restore completes, during setup, restore your iPhone from the unencrypted backup:
  • Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

• Pair your Apple Watch, setting it up as a new watch (do not restore it from backup):
  • Set up your Apple Watch - Apple Support

Hi

If you have set up the Activity app:

• Track daily activity

Then Health and Activity data should sync automatically from your Apple Watch to the Activity app and Health app on your paired iPhone:

• Use the Activity app on your Apple Watch - Apple Support
• Use the Health app on your iPhone or iPod touch - Apple Support

If it is not doing so, then the following steps may help: 

• If you have not yet done so, update your iPhone and Apple Watch with any available software updates, starting with your iPhone (begin by making a backup):
  • Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
  • Update your Apple Watch - Apple Support

• On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.

• On your iPhone, in the Watch app, go to: My Watch > Privacy > check that both Fitness Tracking and Heart Rate are enabled.

• Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
  • On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.

• Close certain apps and then restart (normally) both your iPhone and your Apple Watch:
  • Close the Watch app, Activity app and Health app (if open) on your iPhone:
    • Double-click the Home button, then swipe up on each app preview to close the apps.
  • Turn both devices off together, then restart your iPhone first:
    • Restart your iPhone, iPad, or iPod touch - Apple Support
    • Restart your Apple Watch - Apple Support

• Follow the further instructions here, if necessary including unpairing and re-pairing your Apple Watch:
  • If your Apple Watch isn't connected or paired with your iPhone - Apple Support

If the issue persists, then you may wish follow the steps below, which have resolved Activity data syncing issues for other users.

Important: note that this process involves the permanent loss of all sensitive data on your iPhone and Apple Watch, including historic Health and Activity data, HomeKit data and saved passwords:

• Start by making an unencrypted backup of your iPhone:
  • This must only be done via iTunes on a computer (because iCloud backups are encrypted as standard).
  • Do not select the option to Encrypt iPhone backup.
  • How to back up your iPhone, iPad, and iPod touch - Apple Support

• Restore your iPhone as new (ie to factory settings) using iTunes:
  • Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

• After the Restore completes, during setup, restore your iPhone from the unencrypted backup:
  • Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

• Pair your Apple Watch, setting it up as a new watch (do not restore it from backup):
  • Set up your Apple Watch - Apple Support

最後更新：2017-10-03 10:20:37

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