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How can I speed up my iMac to eliminate the spi...

Several months ago, I got excellent support and my iMac speeded up.  Unfortunately, I didn't save that conversation.  (Can I access it somewhere?)

 

Anyway, I need to go through the same process, I think.  I know have two IMacs, neither of which can seem to speed up. 

 

Seriously, I'm considering going back to PC!!!



One at a time, download and apply Etrecheck and publish the report here.   It is perfectly safe to

 

do so.    https://etrecheck.com/



Now please publish the reports so we can assess the situation for you.



I'm writing on my IPhone because Etrecheck seems to stall on "checking hardware".  



First do what seventy one suggests so we can first determine if there's any 3rd party apps which are the culprit.  Once that's determined we can make suggestions regarding hardware upgrades if they appear warranted.

 

OTsig.png



I'm writing on my IPhone because Etrecheck seems to stall on "checking hardware".   Okay, now EtreCheck has moved on to "Checking software.  Hopefully I'll have something to post soon.



EtreCheck version: 3.4.4 (448)

Report generated 2017-08-26 15:31:57

Download EtreCheck from https://etrecheck.com

Runtime: 18:37

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Beachballing

 

Hardware Information:

    iMac (Retina 4K, 21.5-inch, Late 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac16,2

    1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n/ac

    iCloud Quota: 160.93 GB available

 

Video Information:

    Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

        iMac 4096 x 2304

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 999.35 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

        Seagate Backup+ Hub

            Seagate Backup+ Hub BK

                Backup+ Hub BK disk2: (4 TB)

                    EFI (disk2s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

                    Seagate Backup Plus (disk2s2 - Journaled HFS+) /Volumes/Seagate Backup Plus : 4.00 TB (3.21 TB free)

        VIA Labs, Inc.          USB3.0 Hub             

        Broadcom Corp. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. MacBook Air SuperDrive

        Seagate Backup+ Hub

        VIA Labs, Inc.          USB2.0 Hub             

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 998.98 GB (555.98 GB free)

        Physical disk: disk0s2 999.35 GB Online

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

    /Library/LaunchAgents/com.paragon-software.ntfs.automount.plist

        /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountAg ent

        Executable not found!

    /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

        /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

        Executable not found!

    2 orphan files found. [Clean up]

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4) [Lookup]

 

        /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) - SDK 10.4) [Lookup]

    [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) - SDK 10.5) [Lookup]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) - SDK 10.4) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    176 Apple tasks

    [running]    100 Apple tasks

 

System Launch Daemons:

    [not loaded]    38 Apple tasks

    [loaded]    176 Apple tasks

    [running]    102 Apple tasks

 

Launch Agents:

    [loaded]    com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2016-12-31) [Lookup]

    [failed]    com.paragon-software.ntfs.automount.plist (? 23af1e7e 0 - installed 2016-11-28) [Lookup] - /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountA gent: Executable not found!

    [loaded]    com.paragon.updater.plist (Paragon Software GmbH - installed 2016-12-31) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 6062104d - installed 2017-04-17) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-27) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Lookup]

    [loaded]    com.paragon-software.installer.plist (Paragon Software GmbH - installed 2016-12-27) [Lookup]

    [running]    com.seagate.TBDecorator.plist (? 595582c 212092b1 - installed 2015-11-02) [Lookup]

    [loaded]    com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 0 - installed 2017-01-01) [Lookup] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!

 

User Launch Agents:

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-20) [Lookup]

    [running]    com.seagate.dashboard.plist (? c63fa8a6 4cf7b935 - installed 2017-06-01) [Lookup]

 

User Login Items:

    iTunesHelper    Application (Apple, Inc. - installed 2017-07-20)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    SpeechSynthesisServer    Application

        (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    WDDriveUtilityHelper    Application

        (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

    Garmin Express Service    Application (Garmin International - installed 2017-08-14)

        (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

 

Internet Plug-ins:

    OfficeLiveBrowserPlugin: 12.3.6 (installed 2016-12-31) [Lookup]

    FlashPlayer-10.6: 25.0.0.163 (installed 2017-05-07) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-07-27)

    Flash Player: 25.0.0.163 (installed 2017-05-07) Outdated! Update

 

Safari Extensions:

    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2016-12-23)

 

3rd Party Preference Panes:

    Flash Player (installed 2017-04-17) [Lookup]

    Seagate Dashboard for Mac OSX (installed 2017-06-01) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 998.98 GB Disk used: 443.00 GB

    Destinations:

        Seagate Backup Plus [Local]

        Total size: 4.00 TB

        Total number of backups: 56

        Oldest backup: 12/28/16, 10:24 AM

        Last backup: 8/26/17, 1:43 PM

        Size of backup disk: Excellent

            Backup size 4.00 TB > (Disk size 998.98 GB X 3)

 

Top Processes by CPU:

        14%   Seagate Dashboard

         7%   kernel_task

         4%   WindowServer

         1%   cloudd

         1%   Mail

 

Top Processes by Memory:

    791 MB    kernel_task

    466 MB    Seagate Dashboard

    297 MB    Google Chrome Helper

    245 MB    Mail

    230 MB    Google Chrome Helper

 

Top Processes by Network Use:

    Input     Output    Process name

    23 MB     29 KB     Mail

    152 KB    58 KB     mDNSResponder

    20 KB     36 KB     apsd

    10 KB     5 KB      assistantd

    4 KB      2 KB      netbiosd

 

Top Processes by Energy Use:

      5.04 Seagate Dashboard

      4.48 WindowServer

      0.94 Google Chrome Helper

      0.70 launchd

 

Virtual Memory Information:

    3.26 GB   Available RAM

    371 MB    Free RAM

    4.74 GB   Used RAM

    2.90 GB   Cached files

    0 B       Swap Used

 

Software installs:

    OneDrive: 17.3.6945 (installed 2017-08-06)

    Garmin Express:  (installed 2017-08-09)

    Garmin Express:  (installed 2017-08-14)

    PhotoPad Image Editor Free: 3.10 (installed 2017-08-14)

    Open File: 1.2.7 (installed 2017-08-20)

    MyHarmony:  (installed 2017-08-21)

 

    Install information may not be complete.



Several of you have asked for my Etrecheck results.  I have posted it several times, but it doesn't show up in the feed.  I have only a small enough bit of knowledge of the IMac to be able to read this report.  From MY desk, it doesn't look good.  Is this what you expected?

 

Here it is again.

 

EtreCheck version: 3.1.5 (343)

Report generated 2017-03-30 12:17:10

Download EtreCheck from https://etrecheck.com

Runtime 9:36

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

Computer is slow

 

Hardware Information:

    iMac (Retina 4K, 21.5-inch, Late 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac16,2

    1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n/ac

 

Video Information:

    Intel Iris Pro Graphics 6200

        iMac 4096 x 2304

 

System Software:

    macOS Sierra  10.12.3 (16D32) - Time since boot: about 12 days

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) /  [Startup]: 998.98 GB (775.87 GB free)

            Core Storage: disk0s2 999.35 GB Online

 

USB Information:

    Seagate Backup+ Hub

        Seagate Backup+ Hub BK

    VIA Labs, Inc.          USB3.0 Hub            

    Broadcom Corp. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. MacBook Air SuperDrive

    Seagate Backup+ Hub

    VIA Labs, Inc.          USB2.0 Hub            

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.paragon-software.filesystems.ntfs (14.2.288 - SDK 10.5 - 2017-03-24) [Support]

    [loaded]    com.seagate.driver.PowSecDriverCore (5.2.7 (26999) - SDK 10.4 - 2017-03-24) [Support]

 

        /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26999) - SDK 10.4 - 2016-12-24) [Support]

    [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26999) - SDK 10.5 - 2016-12-24) [Support]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.7 (26999) - SDK 10.4 - 2016-12-24) [Support]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    171 Apple tasks

    [running]    75 Apple tasks

    [killed]    27 Apple tasks

    27 processes killed due to insufficient RAM

 

System Launch Daemons:

    [not loaded]    41 Apple tasks

    [loaded]    161 Apple tasks

    [running]    89 Apple tasks

    [killed]    19 Apple tasks

    19 processes killed due to insufficient RAM

 

Launch Agents:

    [running]    com.paragon-software.NTFS.fsnotify.agent.plist (2016-12-31) [Support]

    [loaded]    com.paragon-software.facebook.agent.plist (2016-12-31) [Support]

    [failed]    com.paragon-software.ntfs.automount.plist (2016-11-28) [Support] - /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountA gent: Executable not found!

    [loaded]    com.paragon.updater.plist (2016-12-31) [Support]

 

Launch Daemons:

    [running]    com.paragon-software.NTFS.fsnotify.daemon.plist (2016-08-29) [Support]

    [loaded]    com.paragon-software.installer.plist (2016-12-27) [Support]

    [loaded]    com.paragon.NTFS.launch.plist (2017-01-12)

    [running]    com.seagate.TBDecorator.plist (2016-06-23) [Support]

    [loaded]    com.wdc.WDPrivilegedHelper.plist (2017-01-01) [Support] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!

 

User Launch Agents:

    [running]    com.seagate.dashboard.plist (2016-12-31) [Support]

 

User Login Items:

    iTunesHelper    Application   (2017-03-24)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    SpeechSynthesisServer    Application

        (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    WDDriveUtilityHelper    Application

        (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

    Garmin Express Service    Application   (2017-03-06)

        (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

 

Internet Plug-ins:

    QuickTime Plugin: 7.7.3 (2016-12-31)

    OfficeLiveBrowserPlugin: 12.3.6 (2016-12-31) [Support]

 

Safari Extensions:

    1Password - AgileBits - https://agilebits.com/onepassword (2016-12-23)

 

3rd Party Preference Panes:

    Paragon NTFS for Mac ® OS X (2017-01-01) [Support]

    Paragon NTFS for Mac® (2016-12-31) [Support]

    Seagate Dashboard for Mac OSX (2016-12-24) [Support]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 998.98 GB Disk used: 223.11 GB

    Destinations:

        Seagate Backup Plus [Local]

        Total size: 4.00 TB

        Total number of backups: 23

        Oldest backup: 12/28/16, 10:24 AM

        Last backup: 3/30/17, 11:40 AM

        Size of backup disk: Excellent

            Backup size 4.00 TB > (Disk size 998.98 GB X 3)

 

Top Processes by CPU:

         2%   WindowServer

         2%   kernel_task

         1%   mdworker(14)

         0%   cloudd

         0%   com.apple.AmbientDisplayAgent

 

Top Processes by Memory:

    4.81 GB   kernel_task

    688 MB    Seagate Dashboard

    287 MB    com.apple.WebKit.WebContent(3)

    221 MB    mdworker(14)

    172 MB    Mail

 

Virtual Memory Information:

    761 MB    Available RAM

    37 MB     Free RAM

    7.26 GB   Used RAM

    724 MB    Cached files

    6.75 GB   Swap Used



EtreCheck version: 3.4.4 (448)

Report generated 2017-08-26 15:31:57

Download EtreCheck from https://etrecheck.com

Runtime: 18:37

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Beachballing

 

Hardware Information:

    iMac (Retina 4K, 21.5-inch, Late 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac16,2

    1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n/ac

    iCloud Quota: 160.93 GB available

 

Video Information:

    Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

        iMac 4096 x 2304

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 999.35 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

        Seagate Backup+ Hub

            Seagate Backup+ Hub BK

                Backup+ Hub BK disk2: (4 TB)

                    EFI (disk2s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

                    Seagate Backup Plus (disk2s2 - Journaled HFS+) /Volumes/Seagate Backup Plus : 4.00 TB (3.21 TB free)

        VIA Labs, Inc.          USB3.0 Hub             

        Broadcom Corp. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. MacBook Air SuperDrive

        Seagate Backup+ Hub

        VIA Labs, Inc.          USB2.0 Hub             

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 998.98 GB (555.98 GB free)

        Physical disk: disk0s2 999.35 GB Online

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

    /Library/LaunchAgents/com.paragon-software.ntfs.automount.plist

        /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountAg ent

        Executable not found!

    /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

        /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

最後更新:2017-08-28 09:16:18

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