246      iPhone_iPad_Mac_apple

Sister died, email closed, no account info for ...

My sister passed away last Oct. and I have her 2014 iMac. She kept horrible records and nothing about the computer. I was able to generated a new logon p/w but now I'm getting prompts for a Keychain p/w. Everything that I've found about changing it tells me that I need either the old p/w or contact Apple with her account number. The problem is that I have no clue what her p/w was and her email account is closed, for which I never had her p/w, thereby preventing any email from Apple getting delivered. Also, there is no CD in the computer so, apparently, the OS was installed when she bought it from Apple - at least I have nothing with which to restore/replace the OS.

How do I turn this into a viable, running machine with a new Keychain p/w?

Use Internet recovery to completely erase the hard drive and install the original OS, then start fresh. Restart holding Shift-Option-Command-R How to reinstall macOS - Apple Support

Use Internet recovery to completely erase the hard drive and install the original OS, then start fresh. Restart holding Shift-Option-Command-R How to reinstall macOS - Apple Support

Thanks. I was hoping there'd be a faster hack but this should, at least, get me a system that I can sell. I haven't had the time to do this yet, but it looks like THE solution. Thanks for your help.

This may also help What to do before you sell or give away your Mac - Apple Support

最後更新：2017-08-20 03:07:08

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