634      iPhone_iPad_Mac_apple

ios 10 update

I have just done the ios10 update and my home button has been broken for 2years. Its completed the update but its stuck on a white screen saying "press home to upgrade''. I am clearly unable to do this command and i cant seem to restore to my back up through itunes.. Help please!!

Contact Apple Support if you can’t update or restore your device with recovery mode, or you can't use recovery mode because of broken or stuck buttons.

Last Modified: Sep 15, 2016​
 

Take care.

My phone has done the same, have you fixed it??

Hi- there is no way to fix this other than to replace the home button- I had an identical issue which effectively blocked my phone. As all the apple stores in the area were unavailable, I had to get this done elsewhere- Apple support weren't terribly interested in the inconvenience and expense caused fixing what was a fine functioning phone before the update. I would suggest to Apple that that they make it very clear that you need the home button working before accepting any update.

this is ridiculous.   they had a nice virtual home button that worked fine.   Apple should correct this.  

They still have a nice, virtual home button, however that requires the phone to be in operating order first.

My son has an Ipad 2 mini with broken home button. We were also in "deadlock" after upgrading to iOS 10. After a lot of trying we managed to solve the issue with:

1. Turn off

2. Turn on keep pressing the "turn on button"

3. Keep the volume down button pressed

4. After a while, the unlock code screen is shown a swift moment.

5. A second person immediately have to start typing the unlock code

6. Voila.

7. Later you can use the method of swiping to get to the screen where Siri shows the latest started apps and try to start one of them. The unlock screen is shown.

Hello can u describe more about the solution because I'm currently having the same issue too!! Thank you so much!!

I was able to get my home button working by applying a dap of rubbing alcohol on the home button and working it in with a cotton bud.  I pressed in in a circular motion and applied slight pressure on the iPad.  After the update my virtual button was back.

hello, when you tried this method how long did you have to hold for? and did the apple sign keep blinking?

Honestly I'm shocked that this worked. I didn't have alcohol so I used apple cider vinegar on a napkin and it worked!! Thank you for this suggestion!!

I have broken home AND power/lock buttons on my iPhone so the above solution does not work. So I figured I should post what worked for me. Once you download iOS10 and get to "Hello" screen, connect your iPhone to iTunes. Under iPhone>Summary page, there is an icon that says "configure accesibility".  Click on it and a window pops up, and enable "Speak auto-text" under "seeing" and "mono-audit" under hearing.  I THINK it should work with just choosing one or the other or any other options for those with seeing/hearing problems.  Click on done, and you see your vertual home button is back on "Hello" screen.  Hope this helps. 

最後更新：2017-08-30 22:55:06

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