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updating apps

When I need to update all my apps it's asking for the old owners password but the only apple account on the phone is mine? It will let me download new apps but when coming to update all my older apps won't allow me without old owners code?

If these apps were purchased with another Apple ID, you will not be able to use them. At this point, you will need to delete all of them. If you still need any of them, you will need to re-purchase them with your Apple ID.



Then it sounds like the device was not wiped before you got it. Apps that have been downloaded/purchased are permanently locked to the Apple ID used to download/purchase them. The only way to get past that is to delete the apps in question, and if you need them, download them again with your Apple ID. I'm guessing, but your Apple ID is the one used to log into the App Store and iTunes, correct?



If these apps were purchased with another Apple ID, you will not be able to use them. At this point, you will need to delete all of them. If you still need any of them, you will need to re-purchase them with your Apple ID.



Heya. No there was nothing on it at all when we changed over he took his apple I.D and all his accounts off it was tottally empty



If the previous owner properly prepared the phone BEFORE they sold it to you, then there should be NO residual Apple IDs on the phone or anything else to tie them to it.

 

I suggest that you contact the previous owner and have them follow the instructions in the following article:



He's a friend of mine but at the minute we've no contact. In settings everything there is no sign of any other accounts other than mine it's now set up as my phone etc but this pops up when it feels like it thanks



最后更新:2017-10-17 06:10:36

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