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Mail adding an extra characters to .docx when s...

I have been having this problem for some months now. I have an Office 360 subscription, with versions on my iMac Retina 5K 27" late 2015 and my MacBook Retina 12" early 2016. My husband also has the same problem on his older iMac and older Macbook Air.

When we send a document from Word to Mail, either using File/Share/Send document or clicking the icon at the top of the window, 80% of the time, when it is sent to Mail and appears as an icon in the message window, it has .docxx or .docxcx as a suffix. If we don't notice it, the email recipient then comes back to us saying they can't open the file.

The actual file in the finder has a regular .docx suffix and can be sent unchanged if added as an attachment once an email has been created.

Is anyone else having this problem? And more importantly, does anyone have an idea for a fix??

Thanks for your help.

You should also ask in the forums devoted entire to Word problems.  Make sure you tell them what version you are using (360 is not a version, just a payment option).  The most current is 15.37 I think.  You should update as far as possible as a first step.

Microsoft Community

最後更新：2017-08-28 21:11:20

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