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I am trying to add my charter email account to ...

I am trying to add my charter email account to my Macbook Air.  I can't get beyond the screen that has you put in your charter email address and password.  When you push continue, it just spins and spins and finally gives you a message "unable to verify account name or password"  I am positive of my account name and password.  I have been on the phone with Apple for days and with Charter for days -- Charter says it works on your ipad and iphone so the problem is with Apple and the Macbook Air.  Apple says they have had their engineers look at it and the problem must be with Charter!!!!!!!  Vicious circle of finger pointing ..... but no solution!  I can't even get to the screens where you put in the settings... I can't get beyond the screen where you put in your email address and password.

Hope someone has a solution for this.

最後更新：2017-08-19 03:05:47

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