625      iPhone_iPad_Mac_apple

Phone disabled & itunes error 0xE8000015

So I've never synced my phone with itunes but I locked it (its a hand me down from my brother) and it says "iPhone is disabled connect to iTunes"

I installed itunes on a windows 10 laptop, connected my iphone but I get the error 0xE8000015

my computer knows its an iphone and everything is up to date

Does anyone know how I can unlock the phone/fix the error.

Note: the people at the phone store just said to connect it to itunes

I have a same problem. It happened this week. After updating various drivers and updating iTunes to latest version, iTunes recognizes my iPhone 6... but the iPhone 7, which is disabled is still not being identified. I get this message when iPhone 7 is connected - "iTunes could not connect to this iPhone. An unknown error occurred (0xE8000015)"

There looks to be a workaround that might work

https://www.youtube.com/watch?v=xM_GhOMgWE8

I don't have access to my phone until next weekend, can you try this and let me know if it works for you?

Same issue for me and this solution didnt work

最後更新：2017-08-31 17:29:57

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