900      iPhone_iPad_Mac_apple

I am being asked for the Recovery key Apple pro...

I wanted to back up an old iPad to iCloud and my Apple ID password had changed since I last used the iPad. Entering the new one led to a request for the Recovery Key. How should I proceed?

Follow this instruction If you can't sign in with two-step verification using your Apple ID - Apple Support

Thank you for replying.

I followed the instructions up to #3> Edit .... but cannot see any point where it says Replace Lost Key.

If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

1. Go to your Apple ID account page.
2. Sign in with your password and trusted device.
3. In the Security section, click Edit > Replace Lost Key.

First of, recovery keys aren't supplied with two-factor authentication as you stated in your post, but rather, they are supplied with two-step verification.

From the link Ptaxey provided above, you will have to follow the instructions in that link in order to regain access/entry to your Apple ID and you will have to undoubtedly replace the lost key, because as you stated in your post, you have no recollection of being given such a key.

You may also wish to look at this article as well -- What to do after you change your Apple ID email address or password - Apple Support

Thank you for clarifying my description.

I think I should add some more detail. As I said, I wanted to back up an old iPad which hasn't been used in a while. In fact it is running iOS 5.1.1 so possibly my attempt to use iCloud on it is futile. But then it did ask me for the Recovery Key so that is why I came her for advice.

To be clear, I can access my Apple ID/Account. Are you recommending that in order to get a new Recovery Key I must switch off Two-step verification and start again?

Per the article -- If you can't sign in with two-step verification using your Apple ID - Apple Support, you don't have to "switch off two-step verification and start again".  Just follow the steps to obtain a new recovery key.

Forgive me if I'm being terribly slow about this but when I follow the instructions, access my Apple ID account and click Edit I get this.

I've followed the various links but there is nothing about requesting/obtaining a new Recovery Key.

From the photo above, it looks like you don't have two-step verification in place, but rather two-factor authentication is in place.  If that's the case, then what recovery key were you being asked for?  Recovery keys are provided when one sets up two-step verification.

I am encountering the same situation. I am trying to update an app my old ipad and it keeps requesting for a recovery key.  I have entered my valid Apple ID and password. I also accessed my appleid account and did not find a recovery key reset nor do I recall being issued a recovery key.  I would appreciate your assistance. I still use my old ipad to access news in the am.

thank you.

Thank you for sticking with this matter zinacef, (and I'm glad to see I'm not alone Imvregala.)

Here's a photo of the iPad when I'm asked for the Recovery Key. As you see it mentions two-step verification which is at odds with the Two-Factor Authentication acknowledged as 'on' in my first screen shot. No wonder I have no memory of receiving an RK. If I had, I'd have copied it to 1Password where I store similar crucial data. There's nothing in 1Password relating to RK's and I've even searched Mail on the off chance there was a note there. Again, it drew a blank.

Do you think the disparity in settings is due using iOS5.1.1?

I have the same issue. I am trying to sign in on a first generation iPad and it gave me the same message

There is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

This works and it took me months to find the solution!  Why Apple doesn't inform people of this boggles my mind.

Appending the 6 digit Apple ID Verification code to my Apple ID password worked.

Where it asks for your Password, enter your password plus the verification code.

After that it won't ask for the recovery key.

最後更新：2017-08-23 13:54:21

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