281      iPhone_iPad_Mac_apple

Youtube Constantly Reloads Homepage Safari MacB...

Hello, I am having an issue accessing youtube on safari.

When I enter youtube into the web address it will load the homepage initially and then go into a constant loop of reloading the webpage. This only happens when I attempt to go to youtube and every other webpage works normal. The only thing I have tried so far was to quit safari and restart it.

Hi,

Outdated Safari cookies / history can cause the problems you are describing ...

Go to your Safari menu bar, click Safari > Preferences then select the Privacy tab then click:  Manage Website Data. It may take a minute or two for cookies to populate then click Remove All.

Then go to your Safari menu bar again, click History > Clear History

Quit then relaunch Safari to test.

Also, make sure your Mac is up to date. Open System Preferences > App Store store then click:  Check Now

Hi,

Outdated Safari cookies / history can cause the problems you are describing ...

Go to your Safari menu bar, click Safari > Preferences then select the Privacy tab then click:  Manage Website Data. It may take a minute or two for cookies to populate then click Remove All.

Then go to your Safari menu bar again, click History > Clear History

Quit then relaunch Safari to test.

Also, make sure your Mac is up to date. Open System Preferences > App Store store then click:  Check Now

Thank You Carolyn this has fixed the problem.

You're welcome 

HI Carolyn,

This did not work for us. Do you have any other suggestions?

Thank you.

-Patti

最後更新：2017-09-01 05:34:25

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