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Nike Run Club crashing during runs on Apple Wat...

My last 4 runs the NRC app crashes during my runs.  Yesterday it crashed just half a mile into a 10k.  NRC keeps running on my iPhone 7 so I'm not loosing my run data but whats the point of using the watch if I can't track anything for my run.  I loose the ability to track heart rate for the run as well.  I uninstalled the app from both watch and phone then did a hard reboot on both before adding it back.  Anything else I could do to ensure it won't crash every run?  Both devices are up to date on latest software versions.

Hi

 

I suggest that you consult Nike's support resources and/or contact Nike for assistance with issues relating to their Nike+ Run Club app:

 

 

 

I have the same problem, the app crashes while running and you lose the continuity of your excercise, No calories  on your activity, No Splits info, and I did what you mention: "uninstalled the app from both watch and phone then did a hard reboot on both before adding it back" but yesterday the same result (Data Lost and crashes while running)

 

I dont know if its a watch problem or app problem. But im thinking of switching to Runkeeper or other option. And by the way Nike+ Support is useless and a waste of time.

A great smart watch does not make a good running watch. I've tried run keeper and strava and find them as frustrating as NRC.  My Garmin NEVER lets me down. However my Garmin is not a good smart watch.

Same issue. I wrote I think 15 mails to Nike support but same answer: we are still working on it... I'm frustrated. i'm thinking to use the native app called workout definitely.

it's since december '16 that I start to wrote about this issue. How could it be possible that nobody in technical dept. in NIKE are able to solve this issue??? in 3 month!!!

It most likely is a problem with the Watch itself. You'll notice the same problem with your he Activity app--inaccuracies with pacing yet not as extreme. I've used the Strava and Runkeeper apps and they also are inaccurate.  Apple needs to fix its GPS algorithm--maybe recruit some Garmin engineers.

I don't think so because if I disinstall and reinstall the app start to work better again same track same distance, maybe a little bit more km and it work. Just did it this morning. It seems that some data are stored and when the space is almost empty start to crash in some way...

But for me is unbelievable that a technical dept. in 3months is not able to solve an issue that lot of people have. Gps work pretty good but app crash save kms, the pace of the first km but is not able to store splits, the other pace, hearth frequency and calories...

Interesting.

I have also had sporadic crashes.  Distance did not matter. Or running app--Nike, runkeeper or Strava. Once with the Watch workout app, it changed from RUN to an OPEN WATER SWIM!

My problem with the GPS is instant pacing.  When I end my run, the distance and overall pacing pretty much matches my Garmin.

Here  a link to a very interesting video

 

https://m.youtube.com/watch?v=eqcwgWUBzVc

II've found if I reboot my watch before a run it is pretty rare for it to crash. It's just trying to remember to do that.

I Did this yesterday. I used Nike+ on my phone and the Apple workout app on my watch. They were within .05 miles of each other over a 6.75 mile run which was reassuring. The calorie burn between the 2 was about a 200 calorie difference which was odd. I would much rather just use Nike like I have been doing for years. hopefully an update can help the stability.

I Also noticed that after uninstall, reboot and reinstall you can get a few runs without crashing but then it starts again. Rinse and repeat to get stability back.

Same issue here, couldnt find a way to avoid the crash.

 

Unbelievable and so annoying that this crash happens with the Nike app on the Nike Edition Watch .

I tried the new update yesterday in a race and it's still crushing... cant understand why they cannot fix this

I'm happy to see this post because I just got back from another run where I finish and then see that the app stopped. It's happened to me probably 10 times. They need to fix the problem!

Deeknell wrote:

 

.. They need to fix the problem!

 

Be sure to contact Nike via the link in my previous reply.

最後更新：2017-08-22 02:32:35

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