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Messages says Not Delivered

On my Mac running Yosemite when I open up Messages and choose a contact (a one that has imessage enabled and I can message with via my phone) to send the message to and I click send I get an instant (less than a second) feedback that it was not delivered.

 

In the console I see right after I send


21/10/14 14:40:35,703 imagent[240]: [Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=secretEmailAddressThatIChanged; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 47 GUID:'F563CCF5-3A9C-4C89-9F8F-167D0131949E' date:'435584435.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fed82c76520 GUID: iMessage;-;secretEmailAddressThatIChanged Style: - State: 3 Participants: (

    "[IMDHandle: <secretEmailAddressThatIChanged:(null):(null)>]"

)  Room Name: (null)  Display Name: (null)  Identifier: secretEmailAddressThatIChanged  Unread count: 0  Row ID: 3  Group ID: 9B5305DB-4938-49A0-9129-F3313E82B731  from NIL ID  fromAccount: IDSAccount: 0x7fed82d216e0 [Service: com.apple.madrid  User: myEmailAddress  ID: B7B7962F-E5DE-4991-BB89-F4498794132A  Type: Apple ID  Active: YES  Registration Status: Registered]

and also


22/10/14 12:28:59,428 imagent[240]: [Warning] Group message controler failed to prepare chat: IMDChat: 0x7fed82c76520 GUID: iMessage;-;secretEmailAddressThatIChanged Style: - State: 3 Participants: (

    "[IMDHandle: <secretEmailAddressThatIChanged:(null):(null)>]"

)  Room Name: (null)  Display Name: (null)  Identifier: secretEmailAddressThatIChanged  Unread count: 0  Row ID: 3  Group ID: 9B5305DB-4938-49A0-9129-F3313E82B731  error: 4

 

I have tried the following things to get this fixed but without any success:

  • Deleting ~/Library/Messages and restarting
  • Signing out on all devices including my mac
  • Making sure timezone is correct and resetting it to trigger an update
  • Making sure all devices have the same list of email addresses

 

Any ideas how to get messages working on my mac?

I tried one more approach without any luck. I used Time Machine to backup my computer and then I erased my disk and did a fresh Yosemite install. Afterwards I set my machine up from the backup. Still the same issues.

You are not the only one. I am having the same issue and have found a similar thread here. I have not gone as far as you did in terms of trouble shooting, but as you found, nothing I can seem to do within the software (signing in, removing preferences, etc.) seems to make a difference.

 

Messages fails to send in Yosemite- "not delivered"

Unfortunately I'm getting the same error.

The apple-care support told me, that this issue is not escalated yet.

What about this problem? I have exactly the same problem ...

Hi,

 

Based on the log that says there is no country set try this:-

 

Open Messages and Access the Preferences > Accounts > iMessages Account

Use the Details Button (you will have to Sign in again here)

In the new pane when it shows check the Country  or region is correct.

 

Also check the System Preferences > Date and Time > Time Zone.

1) the Time Zone needs to be right.

2) The Date and Time is best served by setting the Automatic settings for the Time server.

3) check Daylight Saving settings.

 

In System Preferences > Language and Text check the Region settings (this one make less of a difference but check anyway)

 

Failing it being any of those delete com.apple.ids.service.com.apple.madrid.plist from ~/Library/Preferences

Restart Messages.

You will need to re-enter your Apple ID details in the iMessages account when you restart Messages.

 

 

 

 

 

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9:33 pm      Monday; November 10, 2014

 

​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Tried the approach but no luck. Double checked the regions, change it around and changed it back to my home country and clicked Save. Also checked all my time settings and no luck. Then deleted the file and restarted the app, still same symptoms.

Hi,

 

Go to ~/Library/Preferences again and delete com.apple.imagent.plist

Then launch Activity Monitor in Applications/Utilities and find the IMAgent item in the list (it will be in Lower case and have no icon)

highlight the item then use the Quit option bottom top left.

Confirm Force Quit

The item will restart automatically and appears higher up the list.

 

Restart Messages if open.

 

 

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8:29 pm      Tuesday; November 11, 2014

 

​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

The symptoms are still the same but the error message in console is different now. It says

 

12/11/14 09:57:46,586 com.apple.internetaccounts[334]: MailIAPlugin: Tried to get settings for nonexistent account with uid LocalAccountId

 

I've restarted the machine and also logged out and logged back in to Messages.

Having tried the troubleshooting suggestions above (thanks!), I am also still having the same issue. My error message is still:

 

12/11/2014 17:17:22.226 imagent[8105]: [Warning] Group message controler failed to prepare chat: IMDChat: 0x7ff8d272dcc0 GUID: iMessage;-;email address Style: - State: 3 Participants: (

    "[IMDHandle: <email address:(null):GB>]"

)  Room Name: (null)  Display Name: (null)  Identifier: email address  Unread count: 0  Row ID: 1  Group ID: CB80D471-AFF2-44DB-8DE5-03DB08DA9ADA  error: 4

 

I have also tried a completely different apple ID that is setup in a different country and am seeing the same issue and same error message as above.

 

Thanks

 

R

Toomasr,

 

Are you seeing issues with FaceTime as well? I am unable to call (video or audio) users that I can contact using a different computer or my phone. The error messages are quite different, but I wonder if the problems are related?

 

Thanks

 

R

 

12/11/2014 18:00:36.866 FaceTime[585]: [Warning] Could not pause video for callID: 0

12/11/2014 18:00:36.866 FaceTime[585]: [Warning] Error pausing video: Error Domain=GKVoiceChatServiceErrorDomain Code=32004 "No CallID" UserInfo=0x6100000f2500 {NSLocalizedFailureReason=Called without a callID we know about, NSErrorUserInfoReturnCode=0, NSErrorUserInfoDetailedError=104, NSLocalizedDescription=No CallID}

12/11/2014 18:00:36.892 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

12/11/2014 18:00:36.914 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

12/11/2014 18:00:37.109 imagent[270]: [Warning] callerURI - No bindings !!

12/11/2014 18:00:37.109 imagent[270]: [Warning] callerURI - No bindings !!

12/11/2014 18:00:37.173 imagent[270]: [Warning]  ** No caller Cert!

12/11/2014 18:00:37.175 FaceTime[585]: [Warning] Failed to get audio sending state: Error Domain=GKVoiceChatServiceErrorDomain Code=32004 "No CallID" UserInfo=0x6080000fdf00 {NSLocalizedFailureReason=Called without a callID we know about, NSErrorUserInfoReturnCode=0, NSErrorUserInfoDetailedError=102, NSLocalizedDescription=No CallID}

12/11/2014 18:00:37.203 FaceTime[585]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

12/11/2014 18:00:40.465 FaceTime[585]: [Warning] IMAVInterfaceNetworkCheckResult unknown/unhandled result: -1

12/11/2014 18:00:40.488 rtcreportingd[573]: sendMessageWithSessionInfo: user info provided without requiring it.

12/11/2014 18:00:40.508 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

12/11/2014 18:00:40.530 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

12/11/2014 18:00:40.558 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

12/11/2014 18:00:40.582 sandboxd[313]: ([585]) FaceTime(585) deny mach-lookup com.apple.awdd

Yup, facetime also failing, similar message.

Hi people,

 

If it is FaceTime and Messages try deleting com.apple.imagent.plist

 

You will need to access ~/Library/Preferences  and drag the file to the Trash.

As this support app starts up when the computer does Restart the Mac.

 

 

 

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10:20 pm      Wednesday; November 12, 2014

 

​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

So I am going to add some more information.  I started a thread on the same problem but different title.  I think there is a total of 3 threads on this so far.  I was not willing to re-install Yosemite and have to lose 4 hours of my life for it not to solve my issue.

 

When first running Yosemite on my Macbook Air.  The following use cases results were:

* I am able to receive SMS text message (the green bubbles) and send them from my Macbook Air.

* I am able to receive and send text via iMessage Service (the blue bubbles).

 

Then about two weeks later I installed Yosemite on my iMac.  Currently my use case results in my Macbook Air are:

* I am able to receive SMS text message (the green bubbles) and send them from my Macbook Air.

* I am unable to receive and send text via iMessage Service (the blue bubbles).

 

The use case results on my iMac are:

* I am able to receive SMS text message (the green bubbles) and send them from my iMac.

* I am able to receive and send text via iMessage Service (the blue bubbles).

 

I tried to logout of the iMac from iMessages and iCloud.  Then logged out of the Macbook air from iMessages and iCloud.  Then logged back in on the MBA to iMessages and iCloud.  My iPad then says that my iMac is added to Messages, or something like that.  I am logged out of my iMac for iCloud, Messages and FaceTime.

 

This tells me that there is a something in the iCloud system that only sees my iMac.  I log into iCloud.com and look in settings and it shows that only my Macbook Air is recognized as having Yosemite installed on it. 

 

I think there is something weird going on with Continuity on the iCloud system.

Hi,

 

I have found the iCloud listings of devices using iOS 8 and Yosemite very unreliable.

It lists an iPhone 4S for me that I did update to iOS 8 but then removed the Apple ID  and turned Off iMessages as well as removing the ID from the Mail and iCloud settings before doing a Factory reset.

 

It still shows up

Screen Shot 2014-11-13 at 20.24.39.png

 

 

You are right that reinstalling Yosemite AND using the same Mac User account info is unlikely to tell you anything or achieve very much.

You could create a test Mac User Account on your Mac (System Preferences > Users and Groups) and then set up Messages there with the same info.

 

This will tell us whether it is something about the app or the original User account.

 

Whilst the iMessages Apple ID has to be an iCloud one  (since Mavericks and the Original Messages Ver 8) and the fact the ID and password are checked via a central point the app only then deals with the iMessages servers. Logging in and out of iCloud makes no difference.

You can in fact use different Apple IDs in both places (some people do this for iTunes, FaceTime and iCloud as well as Messages, although iTunes and the App store tend to have to use the Same ID as the pot of money is the same)

 

So...

A MacBook Air did work but seemed to stop after adding an iMac to the list of devices.

Strangely it is keeping the SMS function which is linked and paired to the iPhone using the same ID (does not seem to need an iMessages login it would seem)

 

The fact an iPad only gets pop ups fro the iMac suggests the MacBook Air is not managing to Login to the server.

 

Can you check this:-

On the MacBook Air, in the Finder hold down the ALT key whilst using the Go Menu and selecting the Library that appears.

Then navigate to the Preferences.

Find the com.apple.ids.service.com.apple.madrid.plist one.

Either use Quick Look or open the item in TextEdit (Unless you have Xcode installed which will open .plists)

In Quick Look and TextEdit you can look through the info and see the "aliases" being used.  (you might have to scroll Quick Look depending on your Screen Size.)

Xcode requires you to use the reveal triangles.

 

Repeat for the iMac.

Do they appear to be the same ?

The Xcode view

Aliases.png

 

If so Quit the app on the iMac and then shut that computer down.

Restart the app on the MacBook Air and see if a "fresh" attempt to login produces different results when the iMac is Off line.

 

 

 

 

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8:51 pm      Thursday; November 13, 2014

 

​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

最後更新：2017-10-23 22:19:54

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