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How can we not get caught with a very high char...

I hope this is where I try to post question on Solitari Tales.  I saw two very high chrges that I must have accidentoy hit the key.  I would ER buy this unless it was by mistake.

one was for 44 dollars and the other 99 dollars.  I try to be so,very careful and was taken aback when ai saw thiese charges.  Please can you help me to dismiss these.

On the bottom of your apple receipt is an invitation to report a problem.   Report what you have written here as your problem and await a reply.

If this item was not bought from the app store you must take it up with the developer.

On the bottom of your apple receipt is an invitation to report a problem.   Report what you have written here as your problem and await a reply.

If this item was not bought from the app store you must take it up with the developer.

I always buy from Apple, never the maker of the app.

thanks,

I hope now you can help me.

Shari

Always buy from Apple.

I am trying to help you.   Do you have a receipt for this purchase.   It would be an email receipt?

I did but no answer from. Apple

Most unusual.  Then you should try via this link here ... https://support.apple.com/en-gb/itunes

You will need to explain your problem and what you have done so far.

We, here, are volunteer helpers, users, like yourself.  We have no access to your account or influence with Apple.  All we can do is provide guidance on how to approach Apple and resolve the problem.

Well who does have the answers at APple.  As they were the one who charged me.

The link I gave you (in blue) (Aug 22nd post) leads you to iTunes support.   Click on the link and go to the bottom of the page.   Click on the part that says ...

'Help me with iTunes' and follow the instructions from there.   Do be sure to write exactly what has happened.    Someone from Apple will get back to you.

最后更新：2017-08-22 17:34:01

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