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iCloud Drive not syncing locally

I started this Discussion because there are several started already with the exact same issue, so I’ve tried to find them all and post links to this Discussion, mainly because I have spent over 4.5hrs on the phone with Apple today still with no solution and this is my story.

It’s obvious from these other Discussions that there is a problem and Apple needs to fix this issue. Overall Yosemite is working fine excluding this one very big problem.

I have updated to all the latest software apps, iOS’s & OS’s.

My iCloud Drive is working fine on my iPhone 6 Plus, iPad Air & on iCloud.com.

My iCloud Drive is not syncing locally on my iMac.

My iCloud Drive on my iMac simply shows an empty folder or broken folders/files. If you place an item in there it doesn’t show up anywhere else and none of the items that are showing up on my iCloud Drive on my iDevices & iCloud.com will show up locally on my iMac.

Occasionally I have seen a handful of either Pages, Numbers or Keynote folders with my files with an iCloud icon & a dead progress bar next to them in my local iCloud Drive folder, but none of these files are accessible via their respective local app counterparts, they just appear to be frozen in time.

While on the phone with Apple and talking with 3 different representatives (including 2 Senior Advisors) they had me do a whole gambit of things which I have listed below, but none of them did anything constructive. I was told that my issue would now be sent to Engineering and I would have a solution in 1-2 business days.

Below are all the things that were attempted & requested by Apple to perform in no particular order. After each request the local iCloud Drive folder was checked and nothing ever changed.

1. Zapped the PRAM

2. Booted into Safe Mode (Extensions off)

3. Rebooted cable modem.

4. Rebooted router.

5. Rebooted iMac dozens of times.

6. Tried hardwired & Wi-Fi connections.

7. USB tethered to iPhone using LTE.

8. Signed out of iCloud account & logged back in.

9. Disabled iCloud Drive & reenabled dozens of times.

10. Created another Admin account and switched users.

11. Waited 24hrs+ and still nothing in local iCloud Drive.

12. Reinstalled Yosemite.

13. Repaired Permissions.

I hope Apple or someone has a solution for this very soon because it’s impossible to work efficiently when you can’t use your Pages, Numbers nor Keynote apps to create or edit documents locally.

The only thing they offered, which I was already aware of, was that I could download my documents from the iCloud Drive via iCloud.com and work with them locally or work with them online at iCloud.com. I’d prefer to work locally using my shared documents, but that’s exactly what I can’t do.

Please share if there are other things you have attempted and/or if you have also called Apple in utter frustration and if they offered any solutions other than what I have listed.

I’m willing to try anything at this point, but my guess is that there will be an update very soon to address this and other problems.

Thank you,

-Doren

I think you should just pretend this whole iCloud thing doesn't exist for a week or so. Apple obviously wasn't prepared for whatever amount of traffic they are experiencing with it. I'm guessing thats the issue. People are probably copying entire iPhoto libraries to the cloud. I know I considered it.

Its not you. Its them. A lot of us are seeing this.

Wow.... and I thought that I had issues.....

You are certainly right - things seem to be broken at the moment.  My stuff doesn't sync either but no chance I'm re-installing everything as it seems like my problems (and yours) are pretty common.  I'm just going to ignore iCloud for a while and deal with everything locally and on Dropbox.

I recall they sacked the guy who came up with Mobile Me.  I can imagine they will sack the iCloud guy as well.  (as well as the iOS 8.0.1 guy, the Keynote streaming guy, the Apple Store guy on iPhone 6 day, the iPhone 6 bendy guy etc)

Out of curiousity what items do you have in iCloud drive on the computer? Because there is a 15 GB file size limit. Meaning you can store all the data in the cloud you want, but if a specific file is larger than 15 GB it could gum up the works.

Same problems here.  I also get an error on iCloud.com if I try to delete one of the partially synced folder. 

"There was a problem deleting "Folder Name".  Try deleting the folder again later."

This is really bad! It just doesn't work.

I placed one small file in iCloud drive on my MacBook. It does sync with iCloud.com but doesn't sync with my iMac. I did wait for 24h and it still nada on my 2nd device. This iCloud Drive is a big joke, they should have called it MobileMe 2.0.

Hi, I understand that theory, but why when I configured the iCloud Drive on my iDevices did all the files download & appear within seconds and work perfectly on those iDevices? You would assume that if an Apple system was "bogged" down that it would fail to populate to every destination, correct? So, then what makes the files that reside locally any different of a priority? That's what's odd.

Hi, I was not aware of the 15GB single file limit, thank you. All of my files are no bigger than 10MB each, most are just small 500k Pages documents. I'm using this for a business so it's imperative that it's fixed which makes this Monday morning very painful.

Jpg's under 500kb. =)

I start seeing some files on my second device. It looks like the syncing is going extremely slow ......... but it's moving. I think we just need to be patient.

I had one small test file copied after 24h and now I've uploaded a folder to iCloud Drive. It starts to sync the folder files on my 2nd device.

Patience is waiting an hour, not 24+.

The problem was never on my iDevices nor iCloud.com, it's locally with my iMac. It's now been 48hrs and there is still nothing in the folder. Has anyone else reached the 48hr threshold also?

Similar issues, although maybe not quite as catastrophically bad. I've got a Mac Mini, an iMac, and an MBA, all running Yosemite, an iPhone 6, and an iPad 3 (both iOS devices are running iOS 8). The iOS devices seem to sync okay with changes made on the Mini, and vice versa, but the iMac doesn't seem to be syncing at all with the other devices, nor does the MBA. Based on the original post, I'm not going to bother calling Apple and spending an entire workday trying everything short of replacing the main logic board to try to figure out the problem.

What's particularly annoying is that Yosemite just went through an extended beta period. Unfortunately, there was no equivalent beta program for iOS 8, so there were probably plenty of areas where Apple simply did not do sufficient QC in an area where things need to work flawlessly: file management. Some of the files I keep on iCloud are hundreds of pages long, and the notion that they may become lost or corrupted gives me chills. Apple advertises iCloud Drive as a way to safely and reliably work on your files on multiple devices. So far, it is neither.

I found the solution on Yosemite!

Go to ~/Library/Application Support

Move the folder CloudDocs to the trash.

Kill the processes cloudd and bird using Activiy Monitor or Temrinal.

Your iCloud Drive starts downloading your stuff suddenly.

Stupid, Apple, stupid!!!

I tried that and it still acts like it did.... nothing updating on Yosemite

最後更新：2017-08-18 12:42:09

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