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Installing macOS Sierra results in the error me...

I've tried doing a clean install of Sierra multiple times, and every time, the installer gets to the end and then shows the message "The installer payload failed signature check". This leaves the computer without a bootable version of macOS.

 

I have tried recreating the installer USB stick with a fresh download.

 

The first Apple support guy I talked to said to do an internet recovery. The problem there is it tries to install El Capitan, but never completes. The count-down timer gets to 0, then goes back up to ~30 minutes. It just keeps doing that for hours and hours.

 

The second Apple support guy I talked to said to do a regular restore (CMD+R), but it always goes to internet recovery. I'm guessing there's no restore partition.

 

The computer does have Windows 10 installed on to a Bootcamp partition, and that seems to work fine. I just cannot get macOS installed.

 

The computer is a mid-2015 15" MacBook Pro. I use the installer Disk Utility to format the Macintosh HD partition. I have used the El Capitan installer terminal set the correct system time. I have tried installing using a different USB port.

 

I would greatly appreciate any help.

 

Video of El Capitan Internet recovery issue: https://www.youtube.com/watch?v=H5a4uUq_C3o

 

Screenshot of Sierra install issue: https://imgur.com/k79us9q/

Go to the Window Menu item at the top of the screen. Select the installer log. This should give you some idea of why it is failing.

Thanks for your reply. There is no entry for the installer log. In fact, the Sierra installer doesn't have any menus, for loading the terminal etc. Only the Apple menu, and the Langage Chooser (which is blank): https://imgur.com/QKm3Cpn

The second Apple support guy I talked to said to do a regular restore (CMD+R), but it always goes to internet recovery. I'm guessing there's no restore partition.

 

You are correct. Boot OS X Internet Recovery (read the note). It will offer to reinstall your Mac's originally installed operating system. It will not require an Apple ID to install.

 

Install that version of OS X, then download and install Sierra from the Mac App Store.

 

I have tried recreating the installer USB stick with a fresh download.

 

You can no longer use that technique.

The Internet recovery never completes. It counts down to 0 seconds remaining, then goes back up to 30 minutes This keeps repeating. See this video: https://www.youtube.com/watch?v=H5a4uUq_C3o

 

It just goes around in circles for hours. I have made sure that the computer is the only thing using the network. I also have a 120Mb/s Internet connection.

I have the same issue and I just have macOS installed, no Windows on the bootcamp partition. I have the most updated macOS prior to macOS Sierra....

I'm trying the El Capitan installer again via Internet recovery. Same issue as before, but I can view the log in this version. Many entries for UnicodeRange "NotoSansBuhid" https://imgur.com/vTDqmh5

What technique do you mean?

 

Putting the installer on a usb stick is perfectly acceptable.

 

Anyway, count me in with the same problem, same error message, in my case I'm just trying to upgrade el capitan, tried from the application folder right after the download, did the voodoo for the usb stick, tried that on two different usb ports,  checked the clock, just doesn't work.

 

That was enough for one day but now seeing people with the problem on fresh installs, I think I'll wait awhile to see if another installer pops up. This seems more like a bug now.

A senior Apple support member was stuck on what to do next. Off to the Genius Bar soon. I'll give an update as to what they think the issue is.

 

Anyway, the El Capitan internet recovery installer was at 40,000 lines of errors in its log earlier. Here's an excerpt:

"Sep 21 14:27:39 MacBook-Pro Unknown[424]:     },

Sep 21 14:27:39 MacBook-Pro InstallAssistant[454]: Got chunk 139 of 592

Sep 21 14:27:40 MacBook-Pro Unknown[424]: 2016-09-21 14:27:40.687 Language Chooser[423:3889] TSplicedFont failed creating descriptor for:

Sep 21 14:27:40 MacBook-Pro Unknown[424]: (

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         {

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         UnicodeRange = "<__NSCFCharacterSet: 0x7fc60af24520>";

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         name = NotoSansBuhid;

Sep 21 14:27:40 MacBook-Pro Unknown[424]:     },

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         {

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         UnicodeRange = "<__NSCFCharacterSet: 0x7fc60af245d0>";

Sep 21 14:27:40 MacBook-Pro Unknown[424]:         name = NotoSansHanunoo;

Sep 21 14:27:40 MacBook-Pro Unknown[424]:     },

Sep 21 14:27:41 MacBook-Pro Unknown[424]: 2016-09-21 14:27:41.489 Language Chooser[423:3889] TSplicedFont failed creating descriptor for:

Sep 21 14:27:41 MacBook-Pro Unknown[424]: (

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         {

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         UnicodeRange = "<__NSCFCharacterSet: 0x7fc60dae2d30>";

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         name = NotoSansBuhid;

Sep 21 14:27:41 MacBook-Pro Unknown[424]:     },

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         {

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         UnicodeRange = "<__NSCFCharacterSet: 0x7fc60dae4220>";

Sep 21 14:27:41 MacBook-Pro Unknown[424]:         name = NotoSansHanunoo;

Sep 21 14:27:41 MacBook-Pro Unknown[424]:     },"

 

 

Just the same thing over and over and over.

A similar thing occurred at the Genius Bar https://m.imgur.com/SGihg9Z

 

They were stuck too. They ran a diagnostic that showed problems with the RAM. Luckily it's under warranty.

 

I'm not sure if the problem with installation is related, because Windows 10 runs without a problem.

 

If only they didn't solder the RAM in, they could just replace the DIMMs instead.

I have same issue too. My Macbook pro is mid 2012, 2,9 GHz Intel Core i7. At the moment I cannot get through any osx version. El Capitan or any other updates couldn't get through via Mac App Store. Those previous updates are never gone through. When timing gets 0 zero it starts another 30 minutes and it goes repeatedly. Finally I tried MacOS Sierra, it is

The installer payload failed signature check. I tried all solution described by other none of them seemed to work. I was told Apple support team try it on different internet which was same error. i tried external hard driver was another death end.

Any suggestion?

Best,

Altan

I had the same issue but I found my solution here:

 

https://www.macworld.com/article/3097533/macs/installing-os-x-what-to-do-when-thi s-copy-of-the-install-os-x-application-c…er

 

For my case, Date/Time was the root cause which I used Terminal in Recovery Mode and fixed the date. 

Thanks for the info. I tried the time reset (mentioned in my original port) but it had no effect.

I also can not do a clean install on macbook air and the date was correct.

Well I made some progress and got past that error message, but you probably aren't going to like the answer, which is to download the Sierra again.

 

What made me do that, when the installer runs, if you look at the menu bar, there is a "display log" along with "all messages" instead of just the errors. What really bugged me was this, which came up just before the payload error:

 

Sep 22 04:33:18 newmini osinstallersetupd[9503]: Verifying InstallOS.pkg/InstallESD.dmg

Sep 22 04:38:32 newmini osinstallersetupd[9503]: pkgdmg is not signed or altered.

Sep 22 04:38:32 newmini osinstallersetupd[9503]: pkgdmg validation has failed.

 

After looking around the net everything seemed to point to a bad download, and I did manage to find the sha and md5 values for the image, which is:

 

SHA1: 139ef35e4af0da8286b2a3af326cb114d774f606

MD5: 98eb1328baa53f5b1e8445c869fcbb3a

 

To at least eliminate or confirm a good download, do this:

 

Open a terminal window up (Applications -> Utilities -> Terminal) then:

cd "/Applications/Install macOS Sierra.app/Contents/SharedSupport" with those double quotes.

then type in:

shasum InstallESD.dmg

and after a couple minutes it should return:

139ef35e4af0da8286b2a3af326cb114d774f606  InstallESD.dmg

then type in:

md5 InstallESD.dmg

and a bit quicker, it should return:

MD5 (InstallESD.dmg) = 98eb1328baa53f5b1e8445c869fcbb3a

 

If those strings don't match EXACTLY, you have a bad download.

 

At least you'll know if the installer is ok or not. If you do get those checksums but still get the payload error, I have no clue what to tell you. After all that I decided not to install Sierra anyway, it looks like from the posts coming in today there is some problems with afp (apple file protocol) and it's relationship to Time Machine, if you are using a network disk for backup. Will probably install it on a secondary drive to kick the tires but am not doing an upgrade until the dust settles a bit.

最后更新：2017-08-21 09:06:52

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