368      iPhone_iPad_Mac_apple

Apple support

Why is it that i cannot ask a question about a certain product unless i give a serial number?

If I do not yet own the product but want information on it this seems like total bxxxxx.

What ever happened to human beings on the end of phones?

Because Apple support is not there to answer questions about products you intend to buy. It's there to give support about products you already own. If you have issues with them, etc...

If you need information about a product you want to buy, you can contact Apple Sales instead of support.

From: https://apple.com/contact

Sales and Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, chat, or call (800) MY–APPLE (800–692–7753), 7 days a week from 7:00 a.m. to 11:00 p.m. Central time.

最后更新：2017-09-19 02:33:42

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