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My icloud e

My icloud e-mail has been working fine on my android device forever. After my most recent software update my e-mail started saying my password was incorrect. I tried signing in on my computer, so I know the password I'm using is correct. I deleted my icloud e-mail account and tried to set it up again and now I'm getting the error message "unable to aunthenticate" "failed to set up account". Can someone help me?

There is a new requirement that an app-specific password rather than your usual Apple ID password be used when accessing iCloud email from a non-Apple app. In order to get an app-specific password you must have two-factor authentication or two-step verification turned on. See: Using app-specific passwords - Apple Support

There is a new requirement that an app-specific password rather than your usual Apple ID password be used when accessing iCloud email from a non-Apple app. In order to get an app-specific password you must have two-factor authentication or two-step verification turned on. See: Using app-specific passwords - Apple Support

I have the same issue and have set-up an app specific password and still am unable to  set up the account.

Screenshot_20170716-183055.png

PacemanVenice wrote:

 

I have the same issue and have set-up an app specific password and still am unable to  set up the account.

 

The following may help: Mail server settings for iCloud email clients - Apple Support

I have followed the Apple Support doc and also am consulting SAMSUNG in a Twitter conversation... everything was working until the Samsung update before last...

PacemanVenice wrote:

 

I have followed the Apple Support doc and also am consulting SAMSUNG in a Twitter conversation... everything was working until the Samsung update before last...

For the password, are you using the app-specific password exactly -- including the dashes?

yes

I gotten as far as setting the account to TLS accept all and now it (error message) says the server is not responding.

Daniellec0322,

 

My google pixel is experiencing the same issue and it's now August 3, 2017 and no resolve has been officiated.

 

-Matt

ok it took several attempts to configure but I have it now working.

I have an Samsung S4 (android) smartphone and I also have an apple email account which I'm trying to use on my phone.  I seem to be having the same problem. Over the past month or so I haven't been able to send emails from my Samsung S4. It tells me that the authentication has failed. But the my Apple ID and password is correct. So then I find out about this NEW two step process that I need to set up on my phone. So I LOGIN to my account from my Mac desktop computer and begin to have problems with getting the app-specific password that I need to be able to properly set up my phone to access my Apple account.

The 2-step verification process to create an app-specific password is sooooo buggy!!! I tried it earlier today and I seem to get to the point in the process where I would be sent an app-specific password. I was supposed to receive a text message but it took forever to send it. So there was option link to hit in case I didn't receive a 4 digit code so I clicked it again and again. Then all at once I received 7 different text messages each with different 4 digit codes. I tried each one of them but none them worked. It eventually told me that I entered the wrong number too many times and had to try again later. LATER??? How much later? Ever since then I never got to that step of the process again. And it's been 4 hours since I first attempted the whole 2-step verification process.

Just to see if it was a browser issue I tried it first on Chrome, then tried it on Firefox, and lastly Safari. No difference!!! Can anyone help with this? And suggestions?

There is a contact link.

 

Apple ID Support

 

Apple ID Support (2)

 

Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

I have this problem too.  Clearly Apple doesn't want to help those who use an Android device!

最后更新：2017-08-26 05:29:53

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