1001      iPhone_iPad_Mac_apple

there was an error downloading this photo from ...

All photos are now blurry with an exclamation mark.  When I tap "Edit", it gives an error that says:

Cannot Download Photo

There was an error downloading this photo from your iCloud Photo Library. Please try again later.

I haven't noticed this problem before but I just upgraded to iOS 9.2 few days ago.  Perhaps the upgrade screwed things up?  Anyone has the same problem?  What can I do to fix it?

BTW, the Photo app on my Mac can download the photos from iCloud just fine.

iPhone 5s

iOS 9.2 (13C75)

Hi ftftfff,

If you are having issues with your iPhone being unable to download photos from your iCloud Photo Library, you may want to try some things to troubleshoot.

First, quit all running applications and test again -

Force an app to close in iOS

Next, I would try restarting the iPhone -

Restart your iPhone, iPad, or iPod touch

Thanks for using Apple Support Communities.

Best to you. 

I had the same problem and i went to my settings and then went to icloud and signed out of my icloud (it will say that all icloud photos will be removed from your phone, it is okay continue to sign out) then once signed out sign back in and your photos should be redowloaded to your phone and will be good as new

This did not help my problem. I wish I could figure this out.

Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.

Have you tried signing out of iCloud and then sign back in?

I'm having the same issue. Tried everything. Did you figure it out?

U just caused me to delete a bing of my photos and videos permanently thanks

I doubt any of your media would have been deleted by following the steps of those previous posters. Most likely the media has been deleted from you iPhone if icloud photo library was enabled. By signing out of your Apple ID in icloud you will automatically disable icloud photo library. Once you re enable icloud photo library all your media will be gradually restored again from icloud.com. Don't worry about anything being lost.

If you didn't have icloud photo library enabled, the media would remain in your camera roll. When icloud photo library is turned off, the camera roll will reappear in the photos and camera apps. Any third party apps you've granted permission too from the app store may also display the camera roll. Once icloud photo library is re enabled, the camera roll will disappear and be replaced by an album in photos called All Photos. Wait awhile shortly after turning on icloud photo library after signing into icloud in settings again with your Apple ID credentials. Everything will gradually restore at varying speeds depending on your WiFi network speed. You must use WiFi to restore any media such as photos and videos from icloud to your phone or other iOS device. You cannot restore anything over a celluar mobile network.

Even if you icloud photo library was nerve turned on the media would have been backed up within the camera roll to icloud with your other iPhone data. With the camera roll replaced by All Photos while icloud photo library is activated, the media will not be backed up twice with icloud photo library and the iPhone icloud backup. To conserve space and prevent duplications, Apple has removed the camera roll for users using icloud photo library. I think the major downside with using icloud photo library has been the impracticalties. Either your photos and videos are everywhere on all Apple devices or they're not where at all. If you move a photo or video to recently deleted while icloud photo library is turned on with one device, exactly the same change is replicated everywhere else on other devices using the same icloud photo library.

Simply following those steps above by other posters could not have possibly resulted in any data lose. You literally would have had to wipe your iPhone without doing any backup or manually delete everything individually. No previous poster instructed you to perform any of those actions. I do not believe you have lost anything. If you hate the icloud library feature, I could not really blame you. Space is conserved on devices with lower storage by using the optimise your storage feature in Photos settings with icloud photo library. There is really no need to everbdelete a photo or video for saving space while using icloud photo library is enabled if you're using optimise your storage. This saves space anyway. If people didn't want to  see something, they could hide the photo or video. Once again, all changes occur within the centralised icloud photo library database. Hide an item on one device, you will find it hidden on every device. These are the issues one must be forced to endure by using icloud photo library.

Best

The same thing just happened to me, thank you apple!!!

So, no solution for this? Tons of people seem to have this problem and I've never seen a solution that anybody has said worked for them. All I know is that Apple has put all my photos into low-res **** since I started using iCloud, and I can't get them back. I've reset, logged out and in, etc. Still get "Cannot Download Photo". Seems like this ought to be simple. I take pictures, Apple uploads a copy to the cloud, fuzzes up my local copy, and when I want it back it should just happen. So why doesn't it?

Go Settings/Your Name/iCloud/Photos and turn off Optimize iPhone/iPad Storage.

Thanks, that helps for the future. I had switched it off, but the issue was getting all my low-res photos back to high-res on my iPhone. Through persistence, what I've found is that by using the Photos app, not the Camera app, I can get them back from the cloud one by one by trying to edit them. About 90% of the tries I'll get the "Cannot Download Photo" error, but occasionally it will complete. So eventually I may be able to recover all the photos from the iCloud to my iPhone. At which point I'll cance iCloud and never use it again!

You are welcome.

All my photos deleted doing this *******

They should download again once you sign back in. That didn't happen?

最后更新：2017-09-17 18:44:36

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