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Certain Browser Images not showing in Chrome, S...

Note: I posted this Q in the Macbook community but it's a much smaller group and I haven't had any replies. I'm hoping to reach someone knowledgable here

 

Issue: A few days ago all browsers on my Macbook Retina (running on Sierra) stopped showing certain images on at least one website I frequently visit.

 

This is happening in Chrome, Safari and Firefox.

 

More product details:

MacBook Retina, 12-inch, Early 2016

Running MacOS Sierra

Processor: 1.2 GHz Intel Core m5

Memory: 8 GB 1867 MHz LPDDR3

Graphics: Intel HD Graphics 515 1536 MB

 

All troubleshooting steps /fixes I've tried are below the screenshots.

Here are two examples of pages where I'm having the issue:

1. https://www.babysavers.com/category/entertainment/

2. https://ww.babysavers.com/

 

*This may be happening on other pages, too. I'm just familiar with what this site should look like.

 

This is what I see when I load the pages:

1. (chrome) There should be an image above each "headline"

Screen Shot 2017-09-06 at 11.59.54 AM.png

 

2. (safari)

Screen Shot 2017-09-05 at 4.01.14 PM.png

 

I've had several other people check this out on various Mac and Windows computers. They are NOT having this issue.

 

This is what other users see:

 

1.

21397252_10154955244648424_1427188395_n.png

 

2.

21442141_10154955241533424_2091094773_n.png

 

Attempted troubleshooting steps and fixes

 

As stated, this issue is occurring in Chrome, Firefox and Safari. These are the steps I've taken to try to resolve the issue:

  • Ensured all software is up to date.
  • Cleared cache in Chrome, Firefox and Safari multiple times
  • Cleared cookies in Chrome, Firefox and Safari multiple times
  • Flushed DNS with this Terminal command :  sudo killall -HUP mDNSResponder
  • Rebooted system and reset PRAM

 

 

None of this is helping. Any ideas or suggestions for me to try?



Please read If Safari doesn't load a page or webpage items are missing - Apple Support:

 

Use the steps in this article if this happens in Safari on your Mac:

  • ...
  • Some images, videos, or other items aren't displayed on a webpage, but other page elements load.


FWIW, I checked the site and I get the same missing images in all three browsers. I suspect they must have changed something recently if the site worked for you previously. If it's the only site you have issues with I would say it has something to do with how it's coded although I don't know enough about HTML etc. to say what it might be.



Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.



Hmmm. I have to retract what I just posted. I just checked on a different Mac and all three browsers display the pages in question just fine.

 

Are you running the public beta of High Sierra?



I'm not (knowingly) running the beta of High Sierra.

 

This is what I'm running: MacOS Sierra 10.12.6 (16G29)



I have no extensions running in Safari.



jazzhands1, although the Apple Support document I provided is applicable to that problem, the webpage in question is simply defective:

 

404.png

The images it is supposed to load just aren't there. There isn't anything you can do about it, unless you are sufficiently motivated to contact its developer.



最后更新:2017-09-07 09:07:46

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