168      iPhone_iPad_Mac_apple

an error occurred during activation ipad

Ok so i was previously using an iphone 6... recently i bought myself ipad pro 10.5 inches... all working good ... i cant login into my Facetime or Messages app .. I alwasy get an error AN ERROR OCCURRED DURING ACTIVATION. TRY AGAIN. i have even set the time to automatic and yes i also have logged in via my computer pc and i get signed in but when i use the apple ipad it gives me this error please tell me what to do ... and please do  not reply with to check my wifi or other stuff which everyone knows.. if anyone can help me out on it please...

Regards,

Shams Ul Haque

These are the troubleshooting steps for iMessage and FaceTime activation. If you get an error when trying to activate iMessage or FaceTime - Apple Support  If none of those work, the last step is to contact Apple support.

Hi Shasm923,

I have experienced this problem your currently experiencing

Can I suggest to make a back up via iTunes or ICloud and completely researting your device back to orginal settings and content. There may be a bug causing the disruptions.

Ok so this never helped ..thank you

Hi Harvey ...

well I tried that as well and did it twice already .... and I did it when I bought the iPad as it was new so I didn't had to backup my data... well this diesnt even work ...so let's see what does apple has to say about this issue

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi

Then go to settings down to reset Restore back to factory settings.

Then set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will will get rid of any bugs.

Cheers

Brian

shasm923 wrote:

 

Ok so this never helped ..thank you

You could not have done everything in that support document and still be complaining. The final step is to contact Apple Support for help. If you did do everything, then what did Apple Support say when you called them?

Where are you located? FaceTime is banned in certain countries, so it is important to know where you are and what carrier you are trying to use.

Good Idea, Sorry l couldn't be of any assistance

Call Apple and DEMAND to know if the geniuses running their servers have locked-out your devices.  My wife had this ridiculously useless error "An error occurred during activation. Try again." on every device, except her iPhone.  It turns out that Apple -surreptitiously and without any explanation- blocked her devices from connecting.  Oh, her Apple ID worked fine for their unwanted iCloud by itself, but Messages and FaceTime would throw everything into chaos and refuse to connect with any real/meaningful alert (they sure can spam the Apple ID email with every other thing, why not to report an issue that requires a call to Apple). It's not enough to pay top $$$ for their stuff, but to lock people out of their Apple ID (logging-into iCloud still works b/c they want it to, but not on actual devices where Y-O-U want it to work) without any notice and with a stupid error that is meaningless (as per this and many articles like it) is tortious interference, plain and simple.


We wiped her iPad and MacBook Pro over and over for naught.  I could get one of them connected to Messages, but then trying the other would throw them both in limbo again.  In every instance, FaceTime on her laptop would accept the login but then ask about something in the keychain and pop back to the login screen without explanation (credentials were unflinchingly correct).  Doing that would then ruin her access to FaceTime and Messages on the iPad, but the iPhone was always good.  After a full day on the phone with a tech support agent who berated me (she was getting paid to hear my complaints, I was wasting time and money well beyond the call, which itself was too long), and then waiting almost 4 more days (2 "business days" so the weekend did not count), some higher support group simply unlocked her devices and they've been good to go since.  Of course, when I asked why on earth they did this, she outright refused to give any explanation.  So, all that wasted time and energy, just b/c a bunch of moronic Hollywood twits lost their nude pics to hackers b/c they used brilliant passwords like 12345, so now we plebs get to pay for it?!  Seriously, Apple.  The pendulum has swung waaaaaay too far into the ludicrous zone...


So, save your time troubleshooting - first call Apple and ask if their lordships have deemed you not good enough to access your own dang Apple ID on your own dang devices, and see if they secretly cut you off without any good reason or any compensation (or semblance of reasonable due process), lest you waste all the time and effort we did.


I can't imagine how anyone with less technical savvy would get out of this mess Apple made.  Apple has totally abandoned the "it just works" mantra and even the simple (grand)mother rule in their testing and (morally and logically) bankrupt development decision-making.

This has been exactly my issue now for almost a month with a brand new iPod.  I bought it strictly to communicate via iMessages with my elderly mother.  I've been tied up in tech "support" now for 3 weeks, and it has supposedly been escalated twice to different engineering echelons . . . still to no avail, other than to tell me the iPod device if fine, and that the problem is on their end, with my account.  So today, on one senior support person's advice, i stripped it down to the factory default settings again, created an entirely different account with apple as well as a new email account for their use, and have the exact same issues.  No activation.  I used my maiden name, so that even that would be different than my previous account.  Nada.  Now let's see if they'll just let me return it for a refund.  I'm out 200 bucks with a device that doesn't do what i bought it for.  Lord knows i'm well past their return date policy, due to their stringing me along in "support." 

最后更新：2017-08-20 22:56:57

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