101      iPhone_iPad_Mac_apple

Hi I have a MacBook Air .

When I open my laptop Mackbook air and enter my password. It says. Your computer restarted because of a problem.

See if you have any panic report, and post a few of the most recent as replies to this thread

Kernel Panic reports: Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<https://support.apple.com/kb/ht2546>

<https://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.

It might also be useful to post the EtreCheck output as a "Reply" to this thread

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

Use the EtreCheck "Share" button to "Copy Report" (See the image below)

And then Paste in a "Reply" to this thread.

If, AND ONLY IF, you get the error:

    "The message contains invalid characters"

then try posting to PasteBin.com, and give us a PasteBin URL link.

<https://pastebin.com/>

.

EtreCheck is a tool that helps Apple Support Community volunteers debug problems without any access to the troubled computers. Debugging problems can be a difficult task even when the machine is in front of you. Attempting it via a discussion forum is extremely difficult. EtreCheck is a great help that regards.

最后更新：2017-10-04 13:59:00

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