181      iPhone_iPad_Mac_apple

iTunes 12.7 fails connection to Store AGAIN!

Just updated to 12.7. iTunes Store not working. Had same trouble on early iTunes 12.6 release.

App starts longer, but works and syncs fine, except connection to iTunes Store.

Please, HELP! Fix this release ASAP!

Result of diagnostics:

Microsoft Windows 7 x64 Ultimate Edition (Build 7600)

Gigabyte Technology Co., Ltd. G41M-Combo

iTunes 12.7.0.166

FairPlay 2.13.16

iPod Updater Library 12.0

Apple Mobile Device 11.0.0.30

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.0.0.2 (765.20)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iCloud for Windows 6.2.3.17

 

 

iTunes Serial Number 000000001414B3DC

 

 

Current user is an administrator.

The current local date and time is 2017-09-13 21:29:09.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

 

 

Video Display Information

 

 

NVIDIA, NVIDIA GeForce GT 730

 

 

**** Runtime Libraries ****

 

 

c:\windows\system32\msvcp140.dll: 14.10.25008.0

c:\windows\system32\vcruntime140.dll: 14.10.25008.0

c:\windows\system32\ucrtbase.dll: 10.0.10586.788

c:\windows\system32\msvcp100.dll: 10.0.40219.325

c:\windows\system32\msvcr100.dll: 10.0.40219.325

c:\windows\system32\msvcr120.dll: 12.0.21005.1

c:\windows\system32\msvcp120.dll: 12.0.21005.1

 

 

**** External Plug-ins Information ****

 

 

No external plug-ins installed.

 

 

Bonjour service 3.0.0.2 (765.20) is currently running.

iPodService 12.7.0.166 (x64) is currently running.

iTunesHelper 12.7.0.166 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.

 

 

**** Network Connectivity Tests ****

 

 

Network Adapter Information

 

 

Adapter Name: {8758B90B-5FE2-4FC2-953C-826944F65A22}

Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

IP Address: 192.168.0.102

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.0.1

DHCP Enabled: Yes

DHCP Server: 192.168.0.1

Lease Obtained: Wed Sep 13 21:20:05 2017

 

 

Lease Expires: Thu Jan  1 07:00:00 1970

 

 

DNS Servers: 192.168.0.1

 

 

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

 

 

Firewall Information

 

 

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

 

 

Connection attempt to Apple web site was unsuccessful.

The network connection timed out.

Basic connection to the store failed.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2017-09-12 22:33:54.

 

 

 

最后更新：2017-09-13 23:32:32

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