370      iPhone_iPad_Mac_apple

iSight not Working Sierra 10.12.6

Hi All,

I have a brand new 21 inch iMac, and since updating to Sierra 10.12.6, my internal iSight camera does not work.

When I open FaceTime or Photo Booth, the green light comes on, but the screen is black.

When I check the device status, the USB device tree has the camera, but the serial number is all zero's.

Any advice before i lug it to the local repair depot?

FaceTime HD Camera (Built-in):

  Product ID: 0x8511

  Vendor ID: 0x05ac  (Apple Inc.)

  Version: 72.52

  Serial Number: 00000000000000000

  Speed: Up to 480 Mb/sec

  Manufacturer: Apple Inc.

  Location ID: 0x14400000 / 11

  Current Available (mA): 500

  Current Required (mA): 500

  Extra Operating Current (mA): 0

  Built-In: Yes

Hi,

Try to contact with Apple support and ask about the camera issue.

Thanks for the reply kaz-k; I did that yesterday but the person on the phone wasn't sure what the problem was... he said maybe it's a hardware issue, and that I should take it in, but I have my doubts since the computer is only 2 weeks old, and the iSight worked just fine before the software update. Taking it in to be serviced or replaced is a massive hassle, so I'm hoping someone on here has a software fix (or I might wait till 10.12.7 comes out to see if the the issue is resolved).

Any update on your problem? My iSight hasn't been working since the 10.12.6 release. I have a mid-2010 MacBook Pro. I dumped the hard drive when it had an earlier version of Sierra and reinstalled with the latest. I get nothing except "No video capture devices were found" and an empty SPCameraDataType file. Power reset did not work.

最后更新：2017-10-01 00:08:18

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