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Newest version of iTunes crashes on start

Just wondering if anyone is having issues with the latest release of iTunes? Was working great until the latest update came through & it now crashes on start-up with no error codes given. All it says is the "iTunes has stopped working"

 

My operating system is Windows 10



If iTunes is apparently installed correctly try the following in turn until iTunes opens/reopens normally:

 

  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you.

 

tt2



Nothing helped. Even with old versions.

Windows 10 Pro x64



What anti-virus package do you use? Did you work methodically through all the suggestions, even those you had tried before, on more than one build, in 13 minutes?

 

tt2



When this issue was happening I was at work on the company network. Just fired up my work laptop at home & iTunes works great! I had this issue several versions ago where an update killed me at work while on their network but it was fixed on a future update. Seeing that I can sync at home, I'm good to go even though it's kind of a hassle...



Quite possible your work network has some form of proxy server that causes problems.

 

tt2



最后更新:2017-09-30 09:07:30

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