475
mid 2011 iMac using El Capitan
Hello,
After reading other support questions I downloaded EtreCheck and here is the report.
Will getting more RAM fix all of my issues? Particularly what is found under User Launch Agents: System/library
Here is the REPORT
EtreCheck version: 3.1.5 (343)
Report generated 2017-03-24 11:38:33
Download EtreCheck from https://etrecheck.com
Runtime 3:05
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
While using Safari or Outlook my computer runs slow and lately the beach balling occurs and freezes while in Safari or Outlook
iMac (21.5-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
OS X El Capitan 10.11.6 (15G1217) - Time since boot: about 3 days
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (17.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H disk1 : (525.3 MB) ()
disk1s1 (disk1s1) <not mounted> : 457 MB
disk1s1s1 (disk1s1s1) <not mounted> : 32 KB
Tablet CD (disk1s1s2) /Volumes/Tablet CD : 444 MB (0 B free)
Canon MP610 series
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.16 - SDK 10.6 - 2014-09-11) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.16 - SDK 10.6 - 2014-09-11) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.16 - SDK 10.6 - 2014-09-11) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.16 - SDK 10.5 - 2014-09-11) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.16 - SDK 10.6 - 2014-09-11) [Support]
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2017-02-27) [Support]
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1 (26511) - 2017-02-27) [Support]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-3 - SDK 10.11 - 2017-02-27) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1 (26511) - 2013-01-08) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1 (26511) - 2013-01-08) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1 (26511) - 2013-01-08) [Support]
[not loaded] 8 Apple tasks
[loaded] 154 Apple tasks
[running] 71 Apple tasks
[killed] 6 Apple tasks
6 processes killed due to insufficient RAM
[not loaded] 46 Apple tasks
[loaded] 151 Apple tasks
[running] 87 Apple tasks
[killed] 7 Apple tasks
7 processes killed due to insufficient RAM
[running] SBA_ListenerAgent.plist (2013-04-13) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-04) [Support]
[loaded] com.divx.dms.agent.plist (2012-12-31) [Support]
[loaded] com.divx.update.agent.plist (2012-12-31) [Support]
[running] com.oracle.java.Java-Updater.plist (2016-06-23) [Support]
[running] com.seagate.SeagateStorageGauge.plist (2013-01-08) [Support]
[running] com.wacom.wacomtablet.plist (2015-12-16) [Support]
[running] com.adobe.agsservice.plist (2017-03-08) [Support]
[loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]
[running] com.microsoft.autoupdate.helper.plist (2017-03-03) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-04-01) [Support]
[failed] com.Hyperlync.HubManager.plist (2015-04-05) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-10-06) [Support]
[loaded] com.adobe.ARM.[...].plist (2017-01-18) [Support]
[running] com.akamai.single-user-client.plist (2017-01-23) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2011-11-22) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[loaded] com.divx.agent.postinstall.plist (2012-12-31) [Support]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (2017-03-09) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]
iTunesHelper Application (2017-01-26)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Canon IJ Network Scanner Selector2 Application Hidden
(/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
AdobeResourceSynchronizer Application
(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application
(/Applications/Dropbox.app)
fuspredownloader Application Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
OVSHelper: 1.1 (2012-12-10) [Support]
Default Browser: 601 - SDK 10.11 (2016-09-24)
Unity Web Player: UnityPlayer version 4.3.5f1 - SDK 10.6 (2014-05-04) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-10-24) [Support]
FlashPlayer-10.6: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-01-18) [Support]
DivXBrowserPlugin: 2.2 (2012-12-10) [Support]
QuickTime Plugin: 7.7.3 (2017-01-26)
Flash Player: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2014-09-18) [Support]
SharePointBrowserPlugin: 14.7.2 - SDK 10.6 (2017-03-23) [Support]
AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-01-18) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-06-23) Check version
DivX Plus Web Player HTML5 <video> - © 2000-2011 DivX, LLC. - https://divx.com (2012-12-31)
Akamai NetSession Preferences (2017-01-23) [Support]
DivX (2012-12-10) [Support]
Flash Player (2017-02-28) [Support]
Java (2016-06-23) [Support]
WacomTablet (2015-12-16) [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 481.63 GB
Destinations:
My Book for Mac [Local]
Total size: 3.00 TB
Total number of backups: 113
Oldest backup: 10/8/14, 6:27 PM
Last backup: 2/24/17, 12:06 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 499.25 GB X 3)
3% WindowServer
2% kernel_task
1% fontd
0% com.apple.WebKit.WebContent(5)
0% askpermissiond
614 MB com.apple.WebKit.WebContent(5)
582 MB kernel_task
164 MB Safari
111 MB mdworker(8)
82 MB iTunes
969 MB Available RAM
61 MB Free RAM
3.05 GB Used RAM
909 MB Cached files
62 MB Swap Used
Mar 21, 2017, 04:36:30 PM ~/Library/Logs/DiagnosticReports/Verizon Cloud Service_2017-03-21-163630_[redacted].crash
/Applications/Verizon Cloud Service.app/Contents/MacOS/Verizon Cloud Service
Mar 21, 2017, 04:29:14 PM Self test - passed
Yes, more RAM would help. Macs are fussy about RAM. I'd suggest you check the RAM modules you'll need with the advisory tool in Crucial, or OWC. Both reliable vendors.
In addition, you are getting low on hard disk space. I suggest you clear off some data. The more space the better your OS will function. Also, you are running a number of Seagate disk tools and drivers. These are unnecessary and can cause a hit on performance. And your Verizon Cloud is crashing, you may want to troubleshoot that.
Ok, thanks so much. Yes, I do need to clean house. I removed Seagate and Verizon cloud... Verizon cloud was crashing because I refuse to let them on my computer. thank you so much!
You are welcome. As far as housecleaning, please do not use any of those "cleaning" utilities, they will only make matters worse. One program you can use safely is Omni DiskSweeper. It can show you the precise size and location of all your files. It will inventory your disk starting from the files that take up the most space. If you want you can even delete files from OmniDisk Sweeper. But be careful some of the items may be important to your system.
Thanks again for your help! I'll check out Omni Disk Sweeper!
I just had time to look into cleaning off my iMac with Omni... I really don't know what is safe to delete and not to delete. Can I delete old versions of OS? I did find under applications that OS X mavericks and OS Sierra are on my computer even though I've updated a year ago to El Capitan. There doesn't seem to be a lot that I can delete... since most of the space is taken up by my photo libraries and iMovie. Let me know if I can delete old versions of OS. thank you!
最后更新：2017-09-26 23:42:51
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