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Stand ring not moving

My Apple Watch has not been tracking my stand activity for the past 3 weeks. I have tried unpairing it and repairing it and that did not work and I made sure all the appropriate settings were right. I even got in touch with a senior advisor but it stumped her too. Can anyone help me?

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Hi

 

For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.

 

Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.

 

If you believe that you have met this requirement, but Stand credits are still not being awarded, it may help to follow these steps, which have previously resolved the same issue for other users:

 

 

  • On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.
    • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.
    • Stand credit will not be awarded unless Wrist Detection is enabled.

 

  • If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).

 

  • On your iPhone, in the Watch app, to go: My Watch > Health.
    • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).

 

  • On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off.

 

 

  • Re-enable Fitness Tracking.

 

It may also help to calibrate your Apple Watch, including resetting any existing calibration data: 

 

 

Activity-related estimations also depend, in part, on your personal information. To check that this is accurate - and to update it over time: 

 

  • On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.

最后更新：2017-09-26 18:11:25

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