653      iPhone_iPad_Mac_apple

Microsoft Windows 10.0 x64 Business Edition (Bu...

Microsoft Windows 10.0 x64 Business Edition (Build 15063)

HP HP Notebook

iTunes 12.6.2.20

FairPlay 2.12.8

Apple Application Support 5.6

iPod Updater Library 12.0

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 10.3.2.3

Apple Mobile Device Driver not found.

Bonjour 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iCloud for Windows 6.2.3.17

iTunes Serial Number 0000023556E6B12C

Current user is not an administrator.

The current local date and time is 2017-09-10 12:59:20.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.15063.413

c:\windows\system32\msvcp140.dll: 14.0.24123.0

c:\windows\system32\vcruntime140.dll: 14.0.24123.0

c:\windows\system32\msvcp100.dll: 10.0.40219.325

c:\windows\system32\msvcr100.dll: 10.0.40219.325

c:\windows\system32\msvcp120.dll: 12.0.21005.1

c:\windows\system32\msvcr120.dll: 12.0.21005.1

c:\windows\system32\msvcp110_win.dll: 10.0.15063.0

**** External Plug-ins Information ****

No external plug-ins installed.

Bonjour service 3.1.0.1 (333.18) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {D1A0EA3A-003A-4860-B87D-A8D6FED959E7}

Description: Realtek PCIe FE Family Controller

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: No

DHCP Server:

Lease Obtained: Thu Jan  1 05:30:00 1970

Lease Expires: Thu Jan  1 05:30:00 1970

DNS Servers:

Adapter Name: {4C920625-FA1A-46F3-9EF8-F6789399A7AC}

Description: Kaspersky Security Data Escort Adapter

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan  1 05:30:00 1970

Lease Expires: Thu Jan  1 05:30:00 1970

DNS Servers:

Adapter Name: {CC0D4DAD-A859-4102-8315-4247FACE8C7A}

Description: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

IP Address: 172.20.10.2

Subnet Mask: 255.255.255.240

Default Gateway: 172.20.10.1

DHCP Enabled: Yes

DHCP Server: 172.20.10.1

Lease Obtained: Sun Sep 10 12:56:28 2017

Lease Expires: Thu Jan  1 05:30:00 1970

DNS Servers: 172.20.10.1

Adapter Name: {DAB544ED-4088-4F8F-88EE-7A84D0B62D8A}

Description: Microsoft Wi-Fi Direct Virtual Adapter

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan  1 05:30:00 1970

Lease Expires: Thu Jan  1 05:30:00 1970

DNS Servers:

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2017-09-10 12:58:11.

**** Device Connectivity Tests ****

iPodService 12.6.2.20 (x64) is currently running.

iTunesHelper 12.6.2.20 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPhone 5s (CDMA) running firmware version 10.2.1

Serial Number: F95S50F3FRC5

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.

Thank for the list. Is there a Question?

最后更新：2017-09-10 15:42:21

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