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Unknown payment in my card statement

How I get a refund I don't have receipt from apple I saw in my card statement

Have you followed the instructions on the page that you posted from and checked your iTunes account's purchase history (and family members accounts if you are a family organiser in family sharing) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?

Does it show there ? If it does and if you didn't buy it, and if nobody else has access to the account and did it, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://reportaproblem.apple.com or  https://www.apple.com/emea/support/itunes/contact.html

If it doesn’t show on your account(s) (and if it isn’t : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

最后更新：2017-09-12 18:06:36

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