阅读192 返回首页    go iPhone_iPad_Mac_apple

Watch face fell off when charging overnight

Today I woke up to my apple watch being warmer than usual. When I picked it up the face fell off. I tried to push it back but it did not work as the screen seems to be held together by the adhesive that must have melted because of the excessive heat from the charging.

 

I am using an official apple watch charger so I don't know how this happened. Tried contacting apple but my warranty is up, and there is no way for me to tell them about this problem. Read somewhere that they are extending the warranty for the 1.st gen watch because of battery problems like this. If so how could I use it?

 

If all else fails I think I will buy a new glass online and fix it myself.

 

 

What would you advise me to do? Any help is greatly appreciated.

Hi

 

Apple advises that you should not continue using a damaged Apple Watch, which is also not user-serviceable.

 

Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options: 

 

You see, that's exactly my problem. I can't contact apple support because my warranty has expired. 

If your Apple Watch is out of warranty, then you can still contact Apple Support:

 

 

If the issue is not covered under warranty or a related internal policy, then your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service:

 

最后更新：2017-08-20 18:54:18

  上一篇：go Help me to rescue from this problem
  下一篇：go Permanent kernel panic