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Preview for Mac crashes after installing Sierra...

Ever since I installed «mac OS Sierra 10.12», whenever I use «Preview for Mac» and try to combine documents, as I used to do when I used ‘El Capitan’, «Preview for Mac» either stops working (freezes) or crashes.

 

Under: About this Mac > Utilities > System Information > Software > Preview, it reads:

 

Preview:

Version: 9,0

Obtained from: Apple

Last Modified: 19/Aug/16, 04:03

Kind: Intel

64-Bit (Intel): Yes

Signed by: Software Signing, Apple Code Signing Certification Authority, Apple Root CA

Location: /Applications/Preview.app

Get Info String: 9.0, Copyright 2002-2016 Apple Inc.

 

When it comes to troubleshooting steps taken, since I use Combine and Split PDF documents features a lot for school assignments, on the past week I have tried to find updates that could fix the 'bugs' for both «Preview for Mac» and «macOS Sierra 10.12» without success.

 

Questions:

1) Is Apple working on fixing this incompatibility issue between «Preview for Mac» and «macOS Sierra 10.12»?

2) If a solution has been found already, when will it become available? Thanks.

Hey IvanaNorge,


Thanks for using Apple Support Communities. It sounds like your Preview app has been crashing since your recent upgrade to macOS Sierra. We want your applications to run as smoothly and reliably as previous OS release and have some options to help get this working again. Below you'll find a link that offers troubleshooting options to help resolve this for you.

macOS Sierra: If an app freezes or quits unexpectedly


Hope this helps.


Cheers.

Sierra is so far the worst Mac OS release (including when it was called OS X), forcing at least one reboot per day. It reminds me of when I was on MS Windows. Apple used to be much better, I hope this is going to be fixed quickly.

 

Of course the instructions given through the above link do not help at all, they just tell us to perform one more reboot plus the usual pitch on safe mode booting and hardware checking. These crashes are not related to any special hardware, all of my colleagues incur them, whatever their configuration, and whether their Mac is standalone or connected to external displays or other devices.

 

All I can advise you to do is to save your work frequently and restart your previewer where you left (crashed).

 

Also, if your Mac displays a spinning wheel and becomes sluggish for no reason, rebooting it seems to be the only solution. With a high end configuration (16GB memory, early 2015 MacBook Pro 13 inch, 3.1GHz i7 and 1TB flash SSD), I need to reboot at least once per 24h, whereas El Capitan was running smoothly for weeks (previous versions were running for months… spot the pattern).

I experience the same issue with Sierra. When I drag a PDF from an email attachment into another PDF document opened in Preview, Preview crashes. I have to drag the PDF from the email and onto my desktop. I can then drag it into Preview and combine with the other PDF document without Preview crashes.

 

I also have other issues with Preview. I have a form in PDF format, in which I have to enter data in several text fields. Before Sierra I could just use Tab to switch between the text fields. Now I have to use the cursor to activate each text field before I can enter data in them.

When I have entered the text and saved the document, then I cannot use the same PDF document again and alter the data in the text fields. When I try to activate one of the text fields, it just turns black and I cannot enter new data in the field.

I manage around 20 Macs and after a recent push to Sierra, we are regretting the update.  This is an issue (among many other issues) we've seen on a few of the Macs now running Sierra.  Pdf's cause Preview to crash when opening them from an e-mail or trying to print them in preview.  Still haven't figured out the cause or a workaround.  Will try the transfer to desktop method.

Do a backup, preferable 2 backups on 2 separate drives.

 

Quit Preview.

 

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

Containers/com.apple.Preview

 

Containers/com.apple.quicklook.ui.helper

 

Preferences/com.apple.Preview.LSSharedFileList.plist

         

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

 

Saved Application State/com.apple.Preview.savedState

 

Credit Linc Davis  for this solution.

I have the same error with a brand new MacBook Air. With Sierra 10.12.6, from day one, preview freezes when opening a .pdf But my other Macs do not have this problem using the same OS.

最后更新：2017-09-24 18:07:43

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