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where to find email after an error moving to a ...

When I try to move an email to a different folder, sometimes I get an error message that it can't be moved.  After that message I cannot find the email anywhere.  It seems to disappear.  Where might it be?

Thanks.

Welcome to the Apple Support Communities!

I understand you are having issues moving email messages to different mailboxes on your Mac.  The resource below explains how to rebuild your mailboxes.  The article is specific to OS X Yosemite you have indicated in your profile, but the instructions are the same for all versions of the Mac operating system.

Before you do this step, make sure you have a Time Machine backup of your computer.  With Time Machine you can go back in time to restore a specific email message that now seems to be missing.

How to use Time Machine to back up or restore your Mac​

Mail (Yosemite): Rebuild mailboxes
 

​You may need to rebuild a mailbox to update the list of messages it contains. For example, if messages appear to be missing or garbled, or if you can’t find all relevant messages when you search using the Entire Message search option. 
Select a mailbox in the Mail sidebar, then choose Mailbox > Rebuild. 

When you rebuild mailboxes for IMAP or Exchange accounts, locally stored messages and attachments are discarded, and the messages and attachments are downloaded again from the mail server to your Mac. Your mailbox appears empty until the download is complete.

Take care.

最后更新：2017-10-03 07:56:08

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