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iCloud problems with Outlook

Hi - my Outlook uused to work perfectly with iCloud, but a few weeks ago it stopped doing so and I found that it was listed as a disabled Add-in in Outlook.

I tried all sorts on advice from google searches etc, including uninstalling iCloud and then downloading it and trying to start it.

On restarting iCloud, during the initial merge and sync steps, iCloud stopped the sync (I think at step 4) and said that an unexpected error had occurred. Given the chance to "Report" this I did so and found that it was telling Apple by e-mail about the error shown above in the title of this discussion.

Can anyone help me to fix this please?

Thanks Mike A

Hello Mike-A,

Thanks for using Apple Support Communities. 

I see that you are having an issue using Outlook with iCloud for Windows. After you made sure that the Outlook Add-in is on and restarted iCloud, iCloud stopped the sync and you received an error message. I can imagine that it's concerning to have an issue with something that previously worked perfectly. I'm happy to help assist you in finding the best resolution.

Use the article Get help using Outlook with iCloud for Windows, specifically, these sections:

Check your log-in settings

If you have multiple iCloud accounts, you might be logged in to iCloud for Windows with a different account than you are on your other devices. To check, open iCloud for Windows and compare it with your other devices.

Refresh Outlook

If you recently made changes in Outlook that aren't updating on your other devices, or changes on your other devices that aren't updating in Outlook, click Refresh in Outlook. 

If you want iCloud as your default account for sending mail

You can change your Outlook settings so that emails are automatically sent from your iCloud account. To make iCloud the default account, follow these steps:

If you're using Outlook 2010:

1. Go to File > Account Settings.
2. Click Email.
3. Choose your iCloud account from the list, then click Set as Default. If you can't click Set as Default, then your iCloud account is already the default account.

Make sure that the iCloud Outlook Add-in is on

The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps to turn on the Add-in:

In Outlook 2010 and later:

1. Select the File menu.
2. Click Options in the left panel.
3. Click Add-ins in the left panel of the Outlook Options window.
4. Look at the list of add-ins in the Active Application Add-ins section.
5. Select the iCloud Outlook Add-in.

Make sure that iCloud isn’t your default account in Data Files

When iCloud is set as your default account in Data Files, your data won't sync between your devices. 

Outlook 2010 and later:

1. Select File > Info > Account Settings > Data Files. 
2. If iCloud is listed as the default account in the Comments column, select a different account.
3. Click Set as Default.

Restart your computer

Turn your computer off and back on.

iCloud features that work differently in Outlook

Some iCloud features in Outlook work differently than they do on your Apple device. Here are a few tips to help you use Outlook with iCloud for Windows. 

Mail and Notes

• VIP Senders folders aren't available in Outlook.
• Any mail rules that you create in Outlook aren't available in the mail applications for your other devices or on iCloud.com.
• Signatures are saved locally to your device. You won't see signatures you create in Outlook on your other devices.

Notes isn't a separate application. Your notes are stored in a mail folder. 

• You'll find Notes that you create on your other devices in this folder.
• Notes that you post to this folder from Outlook won't appear on your other devices, but you'll see them on any other computer using Outlook and iCloud for Windows when you're signed in with the same Apple ID.
• You can delete notes from this folder and they'll be deleted from your other devices.

Contacts

• Outlook will only import the first contact in a vCard set. 
• If you need to add a vCard set to Outlook, import the set directly into iCloud.com or OS X Contacts. We will bundle the entire set for you and add them as individuals to the your Contacts. 

Calendars

• When you add Calendar attachments to a Calendar entry in Outlook, you won't see them in Calendar for iOS, Calendar for OS X Mountain Lion, or iCal. (or the other way around)

Reminders (Tasks)

Like Calendars and Contacts, you need to enter your Reminders in the iCloud section of Tasks in Outlook. If you don't enter your Tasks into the iCloud section, they won't transfer to iCloud.

Best Regards. 

I'm having the same issue.

Outlook 2010 previously worked fine with iCloud on a PC running Windows 7. I then changed the primary email address associated with my iCloud account and when signing back in and attempting to re-integrate iCloud with Outlook, got the meaningless error message "Your setup couldn't be completed because of an unexpected error. (MAPI 0x80040604)"

I have followed the steps in your post above and it makes no difference, I keep returning to the error message.

I can manually add my @me email account in Outlook, which suggests the problem is with the iCloud control panel and not Outlook. I'd very much like to get my calendar and contacts back on this desktop PC.

FWIW I today used the Apple Software updater to pull down the latest version of the iCloud control panel.

最后更新：2017-09-26 16:54:25

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