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iCloud Photo Library upload killing internet co...

The new iCloud Photo Library is killing my cable internet connection. It will upload for a little while, greatly slowing down my internet access until eventually it just kills my connection. I have to reset my modem, and Photos will upload a bit more before grinding my connection to a halt again. This is ridiculous, and if I can't get it resolved I'm not going to use this "great new feature" and will stop paying for the extra storage, which I won't need if I go back to Photo Stream.

I have the same issue. Seems to be caused by uploading my Photos Library to iCloud. If I go to preferences inThe Photos app and suspend uploading for a day my network and internet speeds go back to normal. I had my cable company here for three hours yesterday trying to figure out what was wrong with my internet speeds. All devices on my network (iPhone, iPad, etc) were affected. Tech replaced my modem, splitters, etc and still no help.  He thought it was a hardware issue with my Macbook and was ready to give up. He told me he wished he had a windows PC with him because he was more familiar with the diagnotic tools.  I told him I have windows on boot camp and when we botoes into winsows 7 everything was fine and all devices on network were back up to speed. Wasn't till after he left that I realized that the issue was iCloud. at least I got a new modem out of it and it actually improved my upload speeds from what I was getting before.  I am going to let my photos finish uploading to the cloud and hopefully the issue will go away.  My photo library is approximately 45 gb with about 5,000 photos and 130 videos. I wonder if the size of the library has something to do with it?

For both of you --  internet providers tell you about download speeds -- not up load.    You are running many downloads at the same time you are trying to upload data - of course things will slow down.

Try disconnecting all of the other devices from WI-FI or cable connection before attempting to upload your photos -- see if that helps the speed - as your other devices may be causing the upload to be shuffled to lower priority -- -- on the mac itself - during upload - turn off  time machine, do not surf the net, leave email closed, and don't play any memory hogging games.   IF  you do let it sit - make sure the mac power saver settings are not on, and about every half hour move something on the desk top to keep the monitor awake.

THis has worked with long slow downloads for me (dial up)  and should work for uploads to keep your upload going.

You may also want to query Apple support about upload speeds vs download and priority.   

For this problem:

In iCloud preferences, I delay the upload for one day - then my internet connectivity and application responsiveness resumes.  No problem.  When the Photo upload resumes the next day - Internet performance goes to near zero.  This has been repeatable from the upgrade to 10.10.3 on both my iMac and my MacBook Pro (with other family ids). 

Your suggestions are good, but in this case - it is iCloud and Photo - not the other devices or other software.

I have now turned off iCloud for Photos and reduced my storage plan.  

I have stopped using the service and reduced my iCloud storage. 

I will await 10.10.?? to see if this gets fixed.

Happy to report that the uploading of my photos to iCloud has completed and my network performance is back to normal. In my case, I think part of the issues I was having was with my upload speeds that were fixed by my cable company yesterday.  The first time I tried to upload to iCloud it was taking several days. After my upload speed was fixed I uploaded my 45GB photo library in about 17 hours (my upload speed is 4Mbps).

I am also seeing this problem, and it's very frustrating. I have the activity monitor running showing network activity, and the upload is fairly consistently running at 100 kb/sec, which is (I think) about a fifth of what my uplink is supposed to be capable of. This suggests that Photos itself is throttling the upload speed, perhaps.

In any case, as others have reported, running the upload absolutely kills download performance everywhere on the net, not just for the computer doing the upload.  I ran a speed test with and without the upload running, and found that without it, I was getting download speeds of 5-10 Mbps, but with it running, the speed was 0.5 Mbps! I'm not sure why the bandwidth would be affected in that fashion.

Walt Mossberg's review of iCloud Photos says that there was a rare bug he encountered that slowed his speed down, but when Apple "fixed" the bug, he was able to upload an 18,000 photo library in 3 days. My 8,000+ photo library may very well take over a month! I'd sure like better control on turning the upload on or off than just pausing for a day. like specifying the pause time or setting hours it should/should not run.  And of course I wish I had Mossberg's internet speeds to work with!

The only way to get the upload process to finish was to keep every other app from using my internet connection, checking in on Photos periodically to see when it had stalled, pausing it while I reset my modem and router (and sometimes rebooted the iMac), and resuming once everything was reset. It took five days to finish uploading a photo library that should have taken less than a day with my upload speeds. And the whole time I couldn't use the internet for anything else.

Then when I tried adding a few dozen new photos, it bogged down my connection and stalled out in the middle of uploading again. I can't imagine trying to activate this on my iPhone, having it use wifi and having it kill anybody's internet connection it's using at the moment. Yikes.

This iCloud Photo Library feature is absolutely worthless in its current state. I turned it off, went back to Photostream, and downgraded my iCloud storage to the free 5GB plan. Apple won't make a paid subscriber out of me with a buggy useless service like this.

Mack Palm Springs wrote:

 

For this problem:

 

In iCloud preferences, I delay the upload for one day - then my internet connectivity and application responsiveness resumes.  No problem.  When the Photo upload resumes the next day - Internet performance goes to near zero.  This has been repeatable from the upgrade to 10.10.3 on both my iMac and my MacBook Pro (with other family ids). 

 

Your suggestions are good, but in this case - it is iCloud and Photo - not the other devices or other software.

 

I have now turned off iCloud for Photos and reduced my storage plan. 

With ICLOUD uploads you are going against the regular flow of internet data which is geared towards high-speed downloads - and with PHOTOS it seems you are trying to upload an rather large library.    Stopping all automatic internet downloads and other traffic will help reduces the traffic load.  

You may have to ask your internet provider about upload speeds - and how to increase them -- make sure you talk to their tech expert - or if they have a web site check that for speeds.

Also give apple feedback  using option if it exists in Icloud or Photos

or at https://www.apple.com/feedback/

I had the same experience

I started iCloud upload in the evening

The morning after my cable modem was not responding

It was first after work the day after I tried to power off - power on my cable modem.

Then everything worked again...

I have not tried a situation like this before. My cable modem normally works for years without failure.

I find it very difficult to understand that Apple should be able to make software that "kills" my cable modem - by overloading it in some way.

In my eyes it should just slow down.

But I had the same experience.

Maybe Apple should add some option for "wait" between uploading data ....

Root cause must be found before changing anything

anders kristian wrote:

 

I had the same experience

I started iCloud upload in the evening

The morning after my cable modem was not responding

It was first after work the day after I tried to power off - power on my cable modem.

Then everything worked again...

 

 

 

I find it very difficult to understand that Apple should be able to make software that "kills" my cable modem - by overloading it in some way.

 

Call your Cable provider and find out what the upload speed is -- notice it is not being advertised in all the annoying cable commercials - they only give you down load speeds - see if you can increase it - of course ask how much it will cost you.

Never leave a long transmission running while you sleep - if  the line has a hiccup, or the server is taken off line for housekeeping - it is done around midnight - your device will get stuck in a never-ending loop - waiting for a response that never comes because the connection was broken. 

Your system may also have fallen Asleep during the process - so the drive may not have powered up in time.

After using the Apple Support search magnifying glass to bring up the search of their support (to the right of the word SEARCH) above searching for  UPLOAD SPEED ICLOUD  -- received a page full of hits including this support site for Photos https://support.apple.com/en-us/HT204264

It was updated this month.  

Based on the size of libraries those who are having upload problems have -- Apple engineers may not have anticipated someone having that many photos they want in the ICLOUD.   

I have a hard time understanding why Apple engineers would not anticipate the size of libraries that people would want to upload when they are selling up to 1 TB of space. I only have the 200 MB tier, and I'm uploading a library that's only about 50 MB, and it's taking DAYS to upload, and meanwhile killing my download speed as well. The Network tab of the Activity Monitor on  my Mac is reporting the upload speed to be about 130-150 kbps, which is a fraction of the upload speed my ISP guarantees (about 1/6 of so).

I have been talking with my provider, who said they could see I was not getting the targeted 864 kbps upload speed I was entitled to, and they sent out a tech to look into it. His diagnosis was that the wiring to the jack I was using was faulty, and he rewired it and got things working correctly. After that, my upload speed for the photos went from 80-100 kbps to the above stated 130-150 kbps. So the upload speeded up by about 40%, but not to the level it could and should be at.

And that concerns me. Either there is a systematic bug in the code (icloudd) that does the upload, or Apple is throttling upload speeds to a fraction of the available bandwidth to preserve their servers from overload.

Whatever the case, I hope that Apple will come clean on this and come up with a fix.

Painful, my internet dies if Photos uploads and even if I visit icloud.com to view photos. As soon as I close iCloud.com(from Browser) and/or pause uploading in Photos, I power cycle my modem and my internet comes back.

I am gonna have to cancel this thing until they fix it.

I'm having the same issues here. When I have Photos set to upload my library to iCloud it severely impacts my internet and the ability to load webpages etc. across all my machines. I only have 3K pics in the library and I've been trying to upload it at night and pause it during the day but its only half done so far.

Today I manually dropped a folder with 500 pics (2GB) into my iCloud Drive and it began to upload with the same results. My internet download and webpage loads were terrible. I couldn't even get to speedtest.net to see how bad it was. I left it for a few hours and once that upload completed everything returned to normal again. I then took the same 2GB folder with 500 pics and put it in my OneDrive folder and it began syncing but to my surprise everything kept working normally. Webpage loads and speed tests etc are all normal. I only seem to have issues with iCloud.

My internet is 50Mbps down and 3Mbps up. I can deal with the uploads to iCloud being slow because I'm sure they are getting slammed with picture uploads since 10.10.3 came out but that doesn't explain why its killing my entire internet connection.

最后更新：2017-09-02 16:53:22

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