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iPhone Activation

So, i've reset my iPhone 5s a few days ago and when I try to activate it, it asks me to sign into my Apple ID, enter password. So, I do that. Then, it asks me to connect to iTunes in order to activate it, I do that too. So then, it wants me to login on iTunes, do that. And then! I get "Activation required" right after i've done all of the things it asked me to do in order to activate, unlock my iPhone. Alright, so I figured it was a bug perhaps and I re-enter everything, do everything it needs me to do in order to activate my iPhone. I still get the same thing "Activation required" and it takes me all the way back to the login. So, I give up and then try it again 2 days after all of this, I get the same popup. It'll also say "Activation servers are unavailable" behind the "Activation required" prompt. So, I really don't understand what to do.



Hello sophoney,

Thanks for using the Apple Support Communities.

I see that you are having an issue activating your iPhone. It's important to make sure that you can activate your device so you can use it, so I'll be happy to help. 

I suggest trying the steps in support article: If you can‘t activate your iPhone.

Let me know if you have any questions.

Best Regards. 

Hello, i've already read through that and nothing seems to work?



Hi sophoney,

Thank you for trying those steps.

Since you are still having an issue, we would like you to contact Apple Support.

You can contact Apple Support here: Contact Apple Support.

Best Regards. 

Sorry for the long reply. I'd prefer not to solve this through call if that's alright? If I have to though I probably will. I just don't want to be frustrated and scrambled on the phone. If there's some way we can do this through text that'd be a lot better.



最后更新:2017-08-21 09:06:16

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