864      iPhone_iPad_Mac_apple

Outlook for Mac unable to open

Hi,

I am running Outlook for Mac on my iMac, but suddenly I am unable to start it. The app opens, starts to load and then hangs up. If I leave it long enough (an hour so) other unrelated apps start to crash and eventually I have to restart the whole computer.

I have about 1TB of storage space free, and no other obvious problems. I run five email accounts on Outlook, one of which is Gmail, and I wonder if that particular account is causing the problem - it never syncs properly at the best of times. Is there any way of disconnecting that account before launching the app?

Any other ideas?

Thanks.

As Office and Outlook are not Apple products and few here seem to use them, I strongly recommend asking in the Microsoft Office:Mac forums here:

https://answers.microsoft.com/en-us/msoffice

Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. You will get the fastest help there and I think you will find the contributors more than helpful.

Microsoft did a format change in 2016 that made their forums harder to use by hiding sub-forums including the one for Mac users. Once you get to the Outlook section from the main page, there are filters on the left edge of the web page that will limit the responses to those relevant to Outlook for Mac.

Thanks Allan, I'll do that. I've previously found myself being bounced back & forth between the two communities - let's hope that doesn't happen this time!

最后更新：2017-09-04 10:18:48

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