299      iPhone_iPad_Mac_apple

Late 2010 iMac suddenly very slow and beachballing

My iMac has been very slow the past couple of days, can't remember doing anything to it that would make it so slow. Some applications won't respond or will take a couple minutes to execute an action. When I try to run my antivirus scan, it won't start scanning. Any ideas?

EtreCheck version: 3.4.4 (448)

Report generated 2017-08-28 19:12:15

Download EtreCheck from https://etrecheck.com

Runtime: 6:32

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Beachballing

Description:

Computer keeps halting and being incredibly slow

Hardware Information: ⓘ

    iMac (27-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11,3

    1 3.2 GHz Intel Core i3 (i3) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            Empty 

        BANK 1/DIMM1

            Empty 

    Handoff/Airdrop2: not supported

    Wireless:  en1: 802.11 a/b/g/n

    iCloud Quota: 4.89 GB available

Video Information: ⓘ

    ATI Radeon HD 5670 - VRAM: 512 MB

        iMac 2560 x 1440

Disk Information: ⓘ

    WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Untitled (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (965.56 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

    HL-DT-STDVDRW  GA32N  ()

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple, Inc. Keyboard Hub

                Logitech USB Receiver

                Apple Inc. Apple Keyboard

            Seagate  BUP Slim RD

                BUP Slim RD disk1: (2 TB)

                    EFI (disk1s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

                    Seagate (disk1s2 - Journaled HFS+) /Volumes/Seagate : 2.00 TB (1.95 TB free)

            Apple Card Reader

            Apple Inc. BRCM2046 Hub

                Apple Inc. Bluetooth USB Host Controller

     USB20Bus

         hub_device

            Apple Computer, Inc. IR Receiver

            Apple Inc. Built-in iSight

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

Gatekeeper: ⓘ

    Mac App Store and identified developers

Clean up: ⓘ

    /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist

        /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller

        Executable not found!

    One orphan file found. [Clean up]

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.bitdefender.FileProtect (1.1 - SDK 10.11) [Lookup]

    [loaded]    com.bitdefender.SelfProtect (1.2.8 - SDK 10.8) [Lookup]

    [loaded]    com.bitdefender.TMProtection (5.0.0 - SDK 10.11) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    186 Apple tasks

    [running]    88 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    177 Apple tasks

    [running]    100 Apple tasks

Launch Agents: ⓘ

    [running]    com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2017-08-14) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? d830b3c be93c7fb - installed 2016-09-08) [Lookup]

Launch Daemons: ⓘ

    [loaded]    com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-07-12) [Lookup]

    [running]    com.bitdefender.agent.plist (Bitdefender SRL - installed 2017-08-14) [Lookup]

    [loaded]    com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2017-07-12) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-14) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e d17a0150 - installed 2015-01-16) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-09-08) [Lookup]

    [loaded]    jp.co.canon.MasterInstaller.plist (? d0637166 0 - installed 2017-08-20) [Lookup] - /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller: Executable not found!

User Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-08-28) [Lookup]

    [loaded]    com.valvesoftware.steamclean.plist (? 71dd07f1 1352560b - installed 2016-10-19) [Lookup]

User Login Items: ⓘ

    Magnet    Application

        (/Applications/Magnet.app)

    iTunesHelper    Application (Apple, Inc. - installed 2017-08-14)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ

    QuickTime Plugin: 7.7.3 (installed 2017-08-14)

    Unity Web Player: UnityPlayer version 5.0.1f1 (installed 2015-04-13) [Lookup]

    JavaAppletPlugin: Java 8 Update 102 build 14 (installed 2016-09-08) Check version

    SharePointBrowserPlugin: 14.4.8 (installed 2015-02-25) [Lookup]

3rd Party Preference Panes: ⓘ

    Java (installed 2016-06-22) [Lookup]

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

         4%       Console

         4%       WindowServer

         1%       mdworker

         1%       kernel_task

         0%       mdworker

Top Processes by Memory: ⓘ

    666 MB        firefox

    350 MB        kernel_task

    211 MB        BDLDaemon

    155 MB        plugin-container

    143 MB        mds_stores

Top Processes by Network Use: ⓘ

    Input         Output        Process name

    45 KB         37 KB         mDNSResponder

    11 KB         26 KB         BDCoreIssues

    10 KB         10 KB         apsd

    9 KB          10 KB         QA2G25RMZ4.com.wunderkinder.wunderlist-helper

    11 KB         4 KB          bdagentd

Top Processes by Energy Use: ⓘ

      9.80    WindowServer

      7.00    BDLDaemon

      4.98    Console

      1.28    BDCoreIssues

Virtual Memory Information: ⓘ

    1.24 GB       Available RAM

    332 MB        Free RAM

    2.76 GB       Used RAM

    939 MB        Cached files

    256 KB        Swap Used

Software installs: ⓘ

    Magnet: 2.1.0 (installed 2017-08-11)

    Evernote: 6.11.1 (installed 2017-08-14)

    Wunderlist: 3.4.7 (installed 2017-08-14)

    Kindle: 1.20.2 (installed 2017-08-14)

    Bitdefender:  (installed 2017-08-14)

    Bitdefender Antivirus for Mac:  (installed 2017-08-14)

    Microsoft Office 2016 for Mac:  (installed 2017-08-14)

    Microsoft Outlook for Mac:  (installed 2017-08-14)

    Disk Diag: 1.4 (installed 2017-08-15)

    Inkjet Extended Survey Program:  (installed 2017-08-20)

    Canon IJ Printer Driver:  (installed 2017-08-20)

    Canon IJScanner16f:  (installed 2017-08-20)

    Canon IJ Scan Utility2:  (installed 2017-08-20)

    Canon IJ Scan Utility Lite:  (installed 2017-08-20)

    Quick Menu:  (installed 2017-08-20)

    Inkjet Extended Survey Program:  (installed 2017-08-20)

    Memory Clean: 6.3 (installed 2017-08-28)

    Install information may not be complete.

Diagnostics Information: ⓘ

    2017-08-28 15:56:18    BDCoreIssues Crash [Open]

        Cause:        Assertion failed: (crashLog), function -[BDCrashManager submitCrashes:], file /Volumes/BuildDrive/MAC-AFG318-JOB1/src/BDCrashManager/BDCrashManager/BDCrashMa nager.m, line 262.

    2017-08-28 15:51:28    quicklookd.app Crash [Open]

        Cause:        quicklookd seems struck trying to quit, crashing

        abort() called

    2017-08-28 15:49:49    cloudd Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Failed to step (6922): "select apsEnvironment, isApplication, isCKSystemService, canMasquerade, canSetEnvironment, allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier, hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization, allowsPowerNapScheduling, isOOPUI, allowsParticipantPII, displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" - errcode:1b0a, msg:"disk I/O error", size: (null), path:/Users/USER/Library/Caches/*/CloudKitMetadata, fs:(null)/(null)'

        abort() called

        terminating with uncaught exception of type NSException

Message was edited by: barelymotivated corrected spelling

Uninstall the anti virus software and memory clean and your iMacs performance will likely return to normal.

最後更新：2017-08-29 09:43:21

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